Trabajos
>
Oaxaca

    Customer Service Representative - Juárez, México - Tecma

    Tecma
    Tecma Juárez, México

    hace 2 semanas

    TECMA background
    Descripción

    ESSENTIAL DUTIES AND RESPONSIBILITIES
    • Assist the customer with general inquiries and ordering information; estimated delivery time, invoice requests, pricing, product information, shipping charges, shipping information, special order requests, stock checks, and tracking information within 24 hours.
    • Follow up on customers' inquiries when needed, address verification, back orders, missing information, price increases, product substitutions, ship dates, shipping charges, and special order information/provide quotes.
    • Interpret, follow, and update customer account notes, routing guides, price guidelines and special order handling instructions.
    Follow the established Purchase Order & Shipping Policy and Procedures.
    • Correct billing errors by initiating credits and debits to the customer's account.
    Submit claim forms for lost damaged items.
    • Work with Quality Control, Procurement, Customer Care, and Sales team members to maintain prominent levels of customer satisfaction.
    • Demonstrates commitment to quality through customer and distributor interactions.
    • Assist with back up in all regions as assigned.
    • Use Salesforce to work cases, new accounts, contacts, etc.
    , as new inquiries arrive and to prepare quotes as needed.
    • Maintain monthly Service Level Agreement
    • Other duties as assigned by management.

    Required Skills and Abilities years of customer service experience.
    • Able to read, write and communicate in English.
    Level C
    • C
    • Bachelor's degree, preferably in a Supply Chain with Transportation or Distribution related focus.
    - Preferred: US Travel Visa

    Tipo de puesto:

    Tiempo completoHorario:

    • Lunes a viernes
    • Turno matutinoPregunta(s) de postulación:
    -

    ¿Que porcentaje de inglés dominas?
    Educación:
    • Licenciatura terminada (Deseable)

    Experiência:
    Customer Service Representative: 1 año (Deseable)

    Licencia/Certificación:

    • Visa láser vigente (deseable) (Deseable)

    Lugar de trabajo:
    Empleo presencial
  • Talento 3.0

    Customer Service Representative

    hace 3 semanas

    Talento 3.0 Viguera, México

    Actividades Principales: · - Atención a clientes en: Seguimiento de problemas hastas su solución; problemas de conexión, pérdida de archivos o datos, recuperación de cuentas, problemas con servidores, etc. · - Levantamiento de reportes, seguimiento y cierre (tickets) · Educación ...

  • Tecma

    Customer Service Representative

    hace 3 semanas

    Tecma Juárez, México

    **Requisitos**:- Licenciatura trunca o terminada.- Inglés avanzado, hablado, escrito y leído (85%).- Excel avanzado- Sistemas de ERP- Habilidad para resolver problemas prácticos.- Capacidad para interpretar instrucciones proporcionadas en forma escrita, oral, diagrama, etc.- Capa ...

  • Talento 3.0

    Customer Service Representative

    hace 2 semanas

    Talento 3.0 Oaxaca, México

    Actividades Principales:- Atención a clientes en: Seguimiento de problemas hastas su solución; problemas de conexión, pérdida de archivos o datos, recuperación de cuentas, problemas con servidores, etc.- Levantamiento de reportes, seguimiento y cierre (tickets)Educación + Experiê ...

  • Eplogistica De Mexico S De Rl De Cv

    Customer Service Representative

    hace 2 semanas

    Eplogistica De Mexico S De Rl De Cv Juárez, México

    **Experiência en Servicio al Cliente en **Call center/ Logística- **Ordenes de compra**:- **Seguimiento del envio del producto**:- **Vacante para primer turno**:- **De lunes a viernes**:- **Escolaridad : Carrera Terminada / Trunca (No estudiantes)**:- **Inglés: 85 %**:- **Habilid ...

  • Tecma

    Bilingual Customer Service Representative

    hace 2 semanas

    Tecma Juárez, México

    _**Requisitos**:_ años de experiência en servicio al cliente.- Capaz de leer, escribir y comunicarse en inglés - Nível C1 / C2.- Licenciatura concluida.- Visa láser vigente.- Conocimiento en Supply Chain o logística.Tipo de puesto: Tiempo completoHorario:- Lunes a viernes- Turno ...

  • Custom Profile

    Bilingual Customer Service Representative

    hace 1 semana

    Custom Profile Juárez, México

    High School graduated, Bilingual 80%Previous experience on industry (not essential but preferred)Service attitudeEffectively communicate with Customers, distributors, and operations for all inquiries via telephone or computer. Must receive, and process the details of Customer ord ...

  • Genpact

    Customer Service Representative

    hace 1 semana

    Genpact Juárez, México

    **Transformation happens here. Come, be a part of our exciting journey**Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial a ...

  • North American Production Sharing De México S.A. De C.V.

    Customer Service Representative

    hace 3 días

    North American Production Sharing De México S.A. De C.V. Juárez, México

    We're seeking a dynamic Customer Care Specialist to work in a B2B promotional products manufacturing facility that serves distributors. This position is perfect for individuals who thrive in a fast paced, growing and fun environment. We are looking for someone who is optimistic, ...

  • North American Production Sharing

    Customer Service Representative

    hace 3 semanas

    North American Production Sharing Juárez, México

    **JOB SUMMARY**:**ESSENTIALS FUNCTIONS**:- Researches accounts, identify key players, and generates interest- Routes qualified opportunities to the appropriate sales executive for further development and closure- Telephones prospect to identify appropriate contacts, qualify and d ...

  • Tecma

    Bilingual Customer Service Representative

    hace 3 semanas

    Tecma Juárez, México

    **ESSENTIAL DUTIES AND RESPONSIBILITIES**- Assist the customer with general inquiries and ordering information; estimated delivery time, invoice requests, pricing, product information, shipping charges, shipping information, special order requests, stock checks, and tracking info ...

  • Arias A&A Talento Humano Consultores

    Bilingual Customer Service Representative

    hace 1 semana

    Arias A&A Talento Humano Consultores Juárez, México

    Bilingual (English and Spanish) mandatory.- Must be able to read, write, and speak in a professional setting. Ability to carry a conversation with outstanding customer service. Ability to translate conversation if needed.- Reaching out to customer via telephone may be required in ...

  • Arias A&A Talento Humano Consultores

    Bilingual Customer Service Representative

    hace 1 semana

    Arias A&A Talento Humano Consultores Juárez, México

    Bilingual (English and Spanish) mandatory.- Must be able to read, write, and speak in a professional setting. Ability to carry a conversation with outstanding customer service. Ability to translate conversation if needed.- Reaching out to customer via telephone may be required in ...

  • Arias A&A Talento Humano Consultores

    Bilingual Customer Service Representative

    hace 3 días

    Arias A&A Talento Humano Consultores Juárez, México

    Bilingual (English and Spanish) mandatory.- Must be able to read, write, and speak in a professional setting. Ability to carry a conversation with outstanding customer service. Ability to translate conversation if needed.- Reaching out to customer via telephone may be required in ...

  • North American Production Sharing De Mexico Sa De Cv

    Bilingual Customer Service Representative

    hace 1 semana

    North American Production Sharing De Mexico Sa De Cv Juárez, México

    **JOB SUMMARY**:**ESSENTIALS FUNCTIONS**:- Researches accounts, identify key players and generates interest- Routes qualified opportunities to the appropriate sales executive for further development and closure- Telephones prospect to identify appropriate contacts, qualify and dr ...

  • Arias A&A Talento Humano Consultores

    Bilingual Customer Service Representative

    hace 2 semanas

    Arias A&A Talento Humano Consultores Juárez, México

    Bilingual (English and Spanish) mandatory.- Must be able to read, write, and speak in a professional setting. Ability to carry a conversation with outstanding customer service. Ability to translate conversation if needed.- Reaching out to customer via telephone may be required in ...

  • Express Tres Fronteras

    Atención A Clientes

    hace 2 semanas

    Express Tres Fronteras Juárez, México

    EXPRESS TRES FRONTERASEmpresa de transporte de carga federal con mas de 30 años de experiência, esta solicitando para su oficina matriz Cd. JuárezATENCION A CLIENTE**Requisitos**:- Ingenieria en logística, licenciatura y/o carrera trunca- Experiência mínima 1 año en puesto simila ...

  • Farmacias De Similares

    Atención A Clientes Bilinge Inglés Y Español

    hace 2 semanas

    Farmacias De Similares Juárez, México

    Farmacias Similares te invita a formar parte del equipo como · Customer Service Representative · Agente de atención a cliente bilinge · RequisitosInglés avanzado C1C2 hablado y escritoBachillerato concluidoMínimo 1 año de experiencia en contact center, call center, etc.Dominio de ...

  • Invgate

    Business Development Representative Full Time

    hace 2 semanas

    Invgate Juárez, México De jornada completa

    InvGate is a fastgrowing SaaS company that develops products for IT management and service automation, used by clients in over 50 countries in industries such as banking, ecommerce, education, and technology. We recently opened our offices in Mexico City · We are looking for a Bu ...

  • Wesco

    Associate Specialist

    hace 2 semanas

    Wesco Juárez, México

    As an Associate Specialist - Quotations, you will assist in developing proposals, bids, quotations, or other documents describing organizational products and services in response to requests from prospective clients.**Responsibilities**:- Assists with identifying potential projec ...

  • Nasdaq

    Senior Analyst, Sales Operations

    hace 1 semana

    Nasdaq Juárez, México

    Supports sales representatives and channel partners in administrative areas such as order processing, customer quotes, sales information management, product training and financing. Responsibilities are within the Sales Support and Administration Function as a generalist or in a c ...