- Oversight of invoice submission through customer portals, emails, and hard copies.
- Customer portal enablement, reaching out to customer contacts and completing required steps for Sensia account activation.
- Customer portal issue resolution activities (e.g. POs not loaded, technical issues with portals, supplier information updates, etc).
- Customer Portal Administration. Ensuring required visibility and access to required parties.
- Oversight & approval of pdf invoice amendments (customer rejections & system gaps only, not Optimus conversions). Ensuring team accesses to related tools and ERPs.
- Provide visibility and access of maintained records of customer interactions and transactions to Sensia members.
- Support & training to all global team members on customer specific procedures for invoice submission and other information to handle customer requirements accurately and efficiently.
- Engagement, as required, with Customer Set Up & Customer Master Data maintenance.
- Issue resolution support for invoice disputes, coordinating communication between customers and Sensia team members.
- Audit support related to invoicing matters.
- Credit management within SLB Optimus.
- Tool development and maintenance.
- Performs other duties as assigned.
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Billing Specialist
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Billing Specialist - Ciudad de México - Rockwell Automation
Descripción
About Us
Sensia is the unification of sensing, intelligence and action. Sensia brings together the best of the best: the pioneering process automation, real-time control and IoT technologies of Rockwell Automation, combined with the unmatched measurement and instrumentation, software and analytics capabilities of Schlumberger.
Sensia is further strengthened by the oil and gas domain expertise and artificial lift experience shared by Rockwell Automation and Schlumberger. The result is Sensia—the leading automation specialist in oil & gas production, transportation and processing with a team of 1,000+ experts serving customers globally. #J-18808-Ljbffr