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Machine Learning Ops D
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Application Support Engineer
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Sr Program Manager, S&op, S&op
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Application Support Engineer
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NTT Data Services Ciudad de México**Req ID**: 231976 · We are currently seeking a Application Support Engineer to join our team in CDMX, Ciudad de México (MX-CMX), Mexico (MX). · **Applications Support Engineer** · **Day to Day job Duties: (what this person will do on a daily/weekly basis)** · - Assume ownership ...
Sr. Cloud Ops Engineer - México - Righttalentrightnow
Descripción
Industry IT-Software / Software Services / testing
Experience Range Years
Qualification Graduation
Open
Job Description
About Us
Aeries Technology is a Nasdaq listed global professional services and consulting partner, headquartered in Mumbai, India, with centers in the USA, Mexico, Singapore, and Dubai. We provide mid-size technology companies with the right mix of deep vertical specialty, functional expertise, and the right systems & solutions to scale, optimize and transform their business operations with unique customized engagement models. Aeries is Great Place to Work certified by GPTW India, reflecting our commitment to fostering a positive and inclusive workplace culture for our employees.Read about us at
About Business Unit
ARCOS provides innovative workforce management solutions that help utilities and airlines manage people, work, and assets in a single platform. ARCOS enables utilities to quickly mobilize personnel for blue and grey sky work, manage native and non-native crews in a single system, and accelerate operations with field mobility tools that deliver real-time situational awareness. And our airline customers use us to make sure ground and flight crews are available to keep planes on schedule.Read about us at
Roles and Responsibility
PositionSummary:
TheSenior Cloud Operations Engineer will support Amazon Web Services (AWS) andLinux/Windows environments. The Senior Cloud Operations Engineer will beresponsible for all aspects of the production lifecycle of maintenance, andadministration, including but not limited to: infrastructure automation,continuous integration and deployment, product release and support, running ascalable production environment for hosting the ARCOS platform, maintainingapplication/database availability and ensuring continuous 24×7 productionuptime of our services.
TheSenior Cloud Operations Engineer needs to be familiar with AWS, Apache, Tomcat,PostgreSQL, Oracle, Ansible, Jenkins, Jira, Confluence and SaaS operations.
Responsibilities:
· Design, develop and maintain scalable AWS solutions andinfrastructure, including but not limited to: EC2, RDS, S3, DynamoDB,Elasticache, and Route53.
· Develop tooling and processes to automate the deployment of SaaSbased applications and their underlying operating systems and infrastructure.
· Perform PostgreSQL and Oracle database administration, includingmaintenance, troubleshooting, tuning, optimization, installation, upgrades,backup/recovery, and data migration.
· Partner with Engineering, Development, Quality Assurance,Professional Services, and Technical Support to ensure the success of theassigned product offerings and schedules.
· Engage in Agile team practices such as daily standups, backlogrefinement, release planning and sprint planning.
· Coordinate configuration changes, installs, and upgrades withappropriate development teams and product owners while following company changecontrol procedures.
· Advise Architecture team on infrastructure enhancements andservices that will facilitate the overall improvement (i.e. quality, features,cost, etc.) of the company's product offerings.
· Research, evaluate and implement new technologies based oncompany and product need.
· Participate in capacity planning to determine futureinfrastructure needs.
· Participate in 24×7 on-call responsibilities, maintaining theavailability and performance of all customer-facing production services.
· Triage and participate in the resolution of complex problems,including network connectivity issues, that span multiple tiers ofapplication/infrastructure.
· Implement monitoring and reporting capabilities to assistengineering in rapidly identifying issues.
· Actively monitor supported systems and respond promptly tosecurity or usability concerns.
· Review application logs and analyze events using cloud-nativeservices (e.g. CloudWatch, CloudTrail) or third party SIEM tools (e.g. Splunk).
· Upgrade systems and processes as required for enhancedfunctionality and security compliance.
· Maintain product service level agreements.
· Accurately document all processes and procedures for routine andnon-routine tasks.
· All other duties and responsibilities as assigned.
ARCOSTeam in Mexico
In2023, ARCOS set up its office in Mexico in partnership with Aeries – toconsolidate its global operations in Guadalajara, Mexico.
THE TOP REASONS TO JOIN US
1. MissionDriven, Growing Company
Small but mighty At ARCOS, you get to be on the founding team in Mexico. AtARCOS, you won't be a number – every employee matters and contributes to ourmission of making a difference in the lives of local communities, especiallyduring emergencies such as weather (storms) & rebuilding utilities.
We hope you are asexcited as we are to help build the founding team in Mexico.
2. FlexibleSchedules & Remote Work
At ARCOS, we enable employees to flex their hours to accommodate other aspectsof their lives outside of the workplace, to support employees' work-lifebalance.
3. ProfessionalDevelopment & Career Pathing
At ARCOS, we encourage each employee to own and work on their ProfessionalDevelopment Plan through our coaching program, where you are matched with yourdirect manager or any other employee in the company. With your coach, you workto set goals and a plan for whatever your career aspirations are
CompanyCulture
AtARCOS, we believe in fostering a culture of ownership, accountability, andteamwork. We value the collective strength of our team and understand that oursuccess results from our collaborative efforts. We're not just looking foremployees; we're seeking partners in our mission. If you take pride in yourwork, are always eager to learn and grow, and believe in the power of teamwork,we want you on our team.
ARCOS is committed to creating an environment of mutual respectwhere equal opportunities are available to all. We embrace the diversity of ourteam members and are dedicated to creating an inclusive environment for allemployees. Discrimination is not tolerated within our organization; weencourage people from all walks of life to apply. We stand behind the beliefthat the more diverse and inclusive we are, the more impactful our work willbe. All employment is decided based on qualifications, merit, and businessneeds.
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