Program Support Specialist - Merida, México - WorldStrides

WorldStrides

Empresa verificada

Merida, México

hace 2 días

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

The Program Support Specialist (PSS)will work in partnership with Account Managers, Sales and Operations in the planning and implementation of custom international study programs for university students in order to support their
responsibilitiesthat include, but are not limited to:

Provide excellent customer service to all program participants, clients, and internal teammates
Assist with creating and maintaining online registration platforms
Complete operational updates within GIS and other systems
Organize and manage individual travel requests
Assist in the collection of outstanding individual payments from program participants
Develop template itineraries for various destinationsincluding building out our online "app" itineraries
Prepare all program related final documentation for distribution to travelers
Create orientation and marketing materials for clients
Manage data from different registration portals and platforms
Complete other general administrative tasks including, but not limited to: phone calls and data entry projects

Requirements:

Basic Microsoft office proficiencies including Microsoft Excel, Word, Access, Outlook, and PowerPoint
Excellent written and oral communication skills
Advanced English
Ability to multitask and to prioritize in order to complete several projects
Capacity to work independently in a fastpaced environment
Strong attention to detail and organization detailsis a must
Interest in global education with a basic knowledge of world markets, capital cities, languages spoken and currencies
Bachelor's Degree Desired