Trabajos
>
Guadalajara

    Helpdesk Senior Associate- Healthcare Clinical - Guadalajara, México - Ntt Data

    Ntt Data
    Ntt Data Guadalajara, México

    hace 1 semana

    NTT Data background
    Descripción
    Req ID: 269162

    Job Responsibilities Include:

    • This position will be a part of our Provider Clinical Service Desk, as an agent primarily handling inbound customer calls. This is a call center environment in which we support our customers 24x7x365
    • Track and document the appropriate comments, and close or escalate the incident tickets and related issues in a timely manner
    • Responsible for driving resolution of incidents on a 24/7 desk
    • Read text on computer screens for the duration of the shift
    • Remain at designated workspace and in the phone queue for an 8 to10-hour period with scheduled breaks
    • Ensure a quiet, private workspace with high speed, wired internet
    • Travel up to 10% of the time, if required
    • Lift up to 25 lbs.

    if needed for equipment setupPreferred Qualifications:

    • Minimum of 4 years of service desk / helpdesk experience or equivalent combination of education and technical troubleshooting experience (i.e., 2 years of work experience and 2 years of technical education)
    • Minimum of 1 year of technical troubleshooting experience
    • High school diploma or equivalent required

    Preferred Skills:

    • Experience in a call center environment
    • Demonstrate a service philosophy in all interactions with clinicians and colleagues
    • Effective communication and interpersonal skills
    • Proficient typing and English language skills (both verbally and in writing)
    • Strong listening capabilities to fully understand caller's needs / requests
    • Exceptional ability to work optimally in a fast-paced environmentBasic Qualifications1 year of call center experienceThis position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc., or its subsidiaries. Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.
    INDHCLSMCAbout NTT DATA Services
  • Hashmap

    Helpdesk Senior Associate- Healthcare Clinical

    hace 4 días

    Hashmap Guadalajara, México

    Req ID: 253218 · Job Responsibilities Include: · - This position will be a part of our Provider Clinical Service Desk, as an agent primarily handling inbound customer calls. This is a call center environment in which we support our customers 24x7x365 · - Track and document the ap ...

  • NTT DATA

    Helpdesk Associate- Healthcare Clinical Service

    hace 1 semana

    NTT DATA Guadalajara, México

    Req ID: 278445 · Job Responsibilities Include: · - This position will be a part of our Provider Clinical Service Desk, as an agent primarily handling inbound customer calls. This is a call center environment in which we support our customers 24x7x365 · - Track and document the ap ...

  • NTT DATA

    Helpdesk Senior Associate- Healthcare Clinical

    hace 1 semana

    NTT DATA Guadalajara, México

    Req ID: 269162 · Job Responsibilities Include: · - This position will be a part of our Provider Clinical Service Desk, as an agent primarily handling inbound customer calls. This is a call center environment in which we support our customers 24x7x365 · - Track and document the ap ...

  • NTT DATA

    Helpdesk Associate- Healthcare Clinical Service

    hace 3 días

    NTT DATA Guadalajara, México

    Req ID: 276921 · Job Responsibilities Include: · - This position will be a part of our Provider Clinical Service Desk, as an agent primarily handling inbound customer calls. This is a call center environment in which we support our customers 24x7x365 · - Track and document the ap ...

  • Hashmap

    Helpdesk Senior Associate- Healthcare Clinical

    hace 1 semana

    Hashmap Guadalajara, México

    Req ID: 274084 · Job Responsibilities Include: · - This position will be a part of our Provider Clinical Service Desk, as an agent primarily handling inbound customer calls. This is a call center environment in which we support our customers 24x7x365 · - Track and document the ap ...

  • Hashmap

    Helpdesk Senior Associate- Healthcare Clinical

    hace 1 semana

    Hashmap Guadalajara, México

    Req ID: 269163 · Job Responsibilities Include: · - This position will be a part of our Provider Clinical Service Desk, as an agent primarily handling inbound customer calls. This is a call center environment in which we support our customers 24x7x365 · - Track and document the ap ...

  • Hashmap

    Helpdesk Senior Associate- Healthcare Clinical

    hace 2 días

    Hashmap Guadalajara, México

    Req ID: 253218Job Responsibilities Include:- This position will be a part of our Provider Clinical Service Desk, as an agent primarily handling inbound customer calls. This is a call center environment in which we support our customers 24x7x365- Track and document the appropriate ...

  • Hashmap

    Helpdesk Associate- Healthcare Clinical Service

    hace 1 semana

    Hashmap Guadalajara, México

    Req ID: 278445Job Responsibilities Include:- This position will be a part of our Provider Clinical Service Desk, as an agent primarily handling inbound customer calls. This is a call center environment in which we support our customers 24x7x365- Track and document the appropriate ...

  • Ntt Data

    Helpdesk Associate- Healthcare Clinical Service

    hace 1 día

    Ntt Data Guadalajara, México

    Req ID: 276921Job Responsibilities Include:- This position will be a part of our Provider Clinical Service Desk, as an agent primarily handling inbound customer calls. This is a call center environment in which we support our customers 24x7x365- Track and document the appropriate ...

  • Ntt Data

    Helpdesk Senior Associate- Healthcare Clinical

    hace 1 semana

    Ntt Data Guadalajara, México

    Req ID: 274084Job Responsibilities Include:- This position will be a part of our Provider Clinical Service Desk, as an agent primarily handling inbound customer calls. This is a call center environment in which we support our customers 24x7x365- Track and document the appropriate ...

  • Hashmap

    Helpdesk Senior Associate- Healthcare Clinical

    hace 1 semana

    Hashmap Guadalajara, México

    Req ID: 269163Job Responsibilities Include:- This position will be a part of our Provider Clinical Service Desk, as an agent primarily handling inbound customer calls. This is a call center environment in which we support our customers 24x7x365- Track and document the appropriate ...

  • Medtronic

    Clinical Specialist Pain Therapies y Pelvic Health

    hace 2 días

    Medtronic Guadalajara, México

    **Careers that Change Lives** · **A Day in the Life** · Responsibilities may include the following and other duties may be assigned. · - Conducts on-site education and / or consulting. · - Supports field personnel in providing the best possible outcomes and service for Medtronic ...

  • GDL Connect S de RL de CV

    Sales and Marketing Executive

    hace 4 días

    GDL Connect S de RL de CV Guadalajara, México

    GDL Connect is based in Guadalajara, Mexico. We assist our partners and clients headquartered in North America in expanding their functional teams while preserving their corporate culture and professional dynamics. Our domain focus lies in banking and finance, insurance, informat ...

  • Boston Scientific Corporation

    Clinical Specialist Ii

    hace 1 semana

    Boston Scientific Corporation Guadalajara, México

    **Work mode**:Field Based**Onsite Location(s)**:Guadalajara, JAL, MX**Additional Locations**: N/A**Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance** · - At Boston Scientific, we'll give you the opportunity to harness all that's within yo ...

  • BAXTER

    Mgr, IT

    hace 3 días

    BAXTER Guadalajara, México

    **This is where you save and sustain lives** · At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves ...

  • BAXTER

    Data Engineer

    hace 3 días

    BAXTER Guadalajara, México

    **This is where you save and sustain lives** · At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves ...

  • BAXTER

    Spec, IT

    hace 4 días

    BAXTER Guadalajara, México

    **This is where you save and sustain lives** · At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves ...

  • BAXTER

    Sr Spec, IT

    hace 1 semana

    BAXTER Guadalajara, México

    **This is where you save and sustain lives** · At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves ...

  • BAXTER

    Specialist, It

    hace 5 días

    BAXTER Guadalajara, México

    **This is where you save and sustain lives** · At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves ...

  • Texas Theory

    Enfermera Licenciada Internacional

    hace 1 semana

    Texas Theory Guadalajara, México

    **POR FAVOR NO APLIQUE SI NO PUEDE CONVERSAR/ENTENDER EL INGLES Y SI NO TIENE SU LICENCIATURA EN ENFERMERIA** · Texas Theory is seeking compassionate and qualified nurses from multiple countries to join healthcare teams in the United States. We are inviting skilled nurses to emba ...