- Provide end-to-end customer support for HR related inquiries via phone, email and HR portal; escalate cases where guidance or clarification of policies and procedures is required.
- Provide excellent customer service while adhering to defined standards and Global Data Privacy rules.
- Perform customer-related data gathering.
- Identifies key issues and patterns from partial conflicting data.
- Actively identify improvements according to LEAN ways of working and participate in LEAN process improvement activities.
- Bachelor's Degree preferred.
- Call Center experience, or related.
- Strong in verbal and written communication skills.
- Can consistently deliver high quality customer service in a professional and efficient manner; able to meet deadlines.
- Knowledgeable of HR processes, systems, and policies; ideally experienced with Benefits/Human Resources/Payroll.
- Bi-lingual in Spanish, English.
-
HRs Contact Center Advisor
hace 9 horas
Signify Huixquilucan de Degollado, MéxicoHuixquilucan de Degollado, Mexico · Category · Human Resources · Posted Date · 04/13/2024 · Job Id · 349511 · We're looking for a **Human Resources Contact Center Advisor** to join our **HRS Team** in **Mexico.** · Working for Signify means being creative and adaptive. Our cultur ...
-
Mulesoft Senior Capability Lead
hace 1 día
Takeda Pharmaceutical Cuajimalpa, México**MuleSoft Senior Capability Lead** · **The Future Begins Here** · At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-driven capabilities, we are improving the lives of millions of patients around the world. · Mexico ...
-
Sr. Service Owner
hace 1 día
Takeda Pharmaceutical Cuajimalpa, México**The Future Begins Here** · At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-driven capabilities, we are improving the lives of millions of patients around the world. · Mexico City has been selected to be home to ...
-
Senior Service Owner
hace 4 días
ARIAD Cuajimalpa, MéxicoAt Takeda, we are guided by our purpose of creating better health for people and a brighter future for the world. Every corporate function plays a role in making sure we — as a Takeda team — can discover and deliver life-transforming treatments, guided by our commitment to patien ...
-
H&s Sr Manager
hace 2 días
ENGIE Colonia Lomas de Chapultepec, MéxicoWe are committed to providing energy and better living conditions to the Mexicans that we proudly serve. · We act to accelerate the energy transition towards a carbon-neutral economy, by reducing energy consumption and developing more environmentally friendly solutions. · Our pur ...
-
Asesor Telefónico en Atención a Clientes
hace 4 días
Rappicard Miguel Hidalgo, México**Vacante para la empresa Rappicard en Home Office - Miguel Hidalgo, Ciudad de México**: · **Personal advisor**: · - Te imaginas la empresa de tus sueños en donde aprendes, tienes crecimiento profesional, en un ambiente joven y de apoyo.... Pues esa empresa se llama RappiCard Méx ...
-
Service Advisor
hace 2 días
Tesla Naucalpan, MéxicoTesla participates in the E-Verify Program · What to Expect · - Our Service Advisors aren't just technically gifted, they are also great communicators who put the customer first, making Tesla a pioneer in automotive service with the highest customer satisfaction rate in the indus ...
-
Mbs Human Resoruces Business Partner
hace 9 horas
PepsiCo Miguel Hidalgo, MéxicoOverview: · PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio t ...
-
Finance Advisor
hace 4 días
Shell Ciudad de México**The Role**: · Purpose: · The Controller team is the onshore face of Finance for Shell Mexico Country specific activities related to the control framework and local regulatory compliance. The Finance Advisor works with the Country Controller and the other advisors as a team that ...
-
Mastercard Ciudad de MéxicoOur Purpose · We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financi ...
-
HSBC Azcapotzalco, México-Job description · **Some careers have more impact than others.** · If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. · HSBC is one of the largest banking and financial services organizations in the world, with opera ...
-
Associate, Maintenance
hace 4 días
Element Fleet Management Ciudad de MéxicoGet started on an exciting career at Element_ · Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard wo ...
-
Client Account Manager Wm
hace 1 día
UBS Ciudad de MéxicoMexico · - Business management, administration and support · - Global Wealth Management · **Job Reference #** · BR · **City** · - Mexico D.F. · **Job Type** · - Full Time · **Your role** · - Are you a people person? Do you know how to stay calm under pressure? We are looking for ...
-
Regulatory Affairs Analyst
hace 2 días
HSBC Azcapotzalco, México-Job description · If you're looking for a career where you can make a real impression, join our Global Service Center - HSBC and discover how valued you'll be. · We are currently seeking an experienced professional to join our team in the role of · **Regulatory Affairs Analyst** ...
-
HR Generalist Intermediate
hace 4 días
Citi Ciudad de MéxicoThe Human Resources (HR) Generalist Intermediate is an intermediate level position responsible for the delivery of day-to-day HR support in coordination with the Human Resources team. The overall objective of this role is to provide a broad range of HR services to client groups w ...
-
Human Resources Analyst
hace 4 días
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. Ciudad de México1+ years of human resources experience · - 1+ years of customer service experience · - Bachelor's degree in business, HR, or a related field, or High school or equivalent diploma and 1+ years of case management experience · - Intermediate to advanced English communicaion · The Sr ...
-
Team Lead
hace 2 días
Webhelp México**Customer Service/Support** · **Location** · - Santiago de Querétaro, Mexico*** · Job Title: · Team Lead - LOB Español · **Job Description**: · The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures p ...
-
Junior Project Manager
hace 4 días
Mastercard Tlahuac, MéxicoOur Purpose · We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financi ...
-
Director of Finance
hace 3 días
Hilton Ciudad de MéxicoThe role aims to be recognized as trusted advisors to the business. This role attracts and retains best-in-class finance professionals, develops their finance team and enables them to Thrive. The role communicates with impact to all stakeholders, ensures a robust control and comp ...
-
Director of Finance
hace 2 días
Hilton MéxicoThe role aims to be recognized as trusted advisors to the business. This role attracts and retains best-in-class finance professionals, develops their finance team and enables them to Thrive. The role communicates with impact to all stakeholders, ensures a robust control and comp ...
HRS Contact Center Advisor - Huixquilucan de Degollado, México - Signify Netherlands B.V.
Descripción
We're looking for a Human Resources Contact Center Advisor to join our HRS Team in Mexico.
Working for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career. Together, we're transforming our industry.
As the world leader in lighting, we're constantly ahead of the curve. Through our leadership in connected lighting and the Internet of Things, we're breaking new grounds in data analytics, AI, and smart homes, offices, cities and more
Signify is one of the few companies in the world to achieve carbon neutrality and our next sustainability goals are even bolder: doubling our positive impact on the environment and society by 2025.
As a Human Resources Contact Center Advisor, you'll be responsible for being the first point of contact for our employees and managers to ensure prompt inquiry resolution.
We're on the lookout for forward-thinking innovators with a passion for sustainability. If you match this description, get in touch
What you'll do
Your qualifications
Our candidate profile is just a guide. We know that many talented people only apply for jobs when there is an exact match. If you don't fit all the criteria but believe this role is for you, we would very much like to hear from you.
What you'll get in return...
We're offering multiple opportunities for career development, like mentoring, coaching and stretch assignments, with strong international exposure for dynamic profiles. Learning is fundamental to our culture. Through continuous learning, we are transforming the industry. You have the chance to learn every day, acquire new skills and perspectives through customized online programs, and on-the-job experiences.
See #SignifyLife through the eyes of our employees
#LI-MA1