Customer Service 3 Days Off Apply Today - Monterrey, México - ContactPoint360
hace 1 semana
Descripción
Join our CP360 Family, today- From Maple Leaf to Monterrey: Proudly Monterrey, Uniquely Canadian.
- Join Our Canadian-Inspired Team in Monterrey: Embrace Excellence Together
Who We Are:
- Welcome to ContactPoint 360, the world's fastestgrowing global BPO.
- At our roots, we are a Canadian privatelyowned family company where entrepreneurial spirit and cherished family values come together.
- With 8 years of remarkable growth, our team has expanded to over 3500+ passionate and successful individuals across Canada, the US, Colombia, Mexico, Jamaica, India, Greece and the Philippines.
- Our achievements are grounded in an awardwinning culture that fosters innovation and empowers every team member, earning us global recognition as a certified Great Place to Work.
- At ContactPoint 360 Inc., we deeply understand the meaning of family and values.
- As a familyowned company, we cherish a sense of unity and support that extends beyond the workplace.
- Our commitment to hiring the best talent is driven by our belief in the importance of familylike bonds within the organization.
- We empower forwardthinkers and value our team. Together, we enhance interactions, build strong connections, and constantly innovate to deliver exceptional people and customer experiences, putting the human experience first.
Our Purpose:
- Is to create the best human experience, ensuring the highest client satisfaction, and transforming clients' customers into loyal advocates for life.
- Are you passionate about making a difference in people's lives?
- As a Customer Experience Advocate, you have the incredible opportunity to be the driving force behind the world's most meaningful customer experiences
- Join our EPIC culture that celebrates the Power Of You, where we value Empowered, Passionate, Inspirational, and Community supporting team members like you
- Responsibilities:
- Embark on a mission to create memorable and positive interactions with our valued customers.-
- Be the go-to hero for solving various challenges, including registration issues, missing packages, courier assistance, billing inquiries, and technical concerns.-
- Infuse every interaction with empathetic, compassionate behaviors, demonstrating genuine concern and unwavering determination to make things right for our customers and our exceptional staff.-
- Exemplify integrity in time management, productivity, and fostering a collaborative and supportive team environment.
- To be a successful Customer Relations Rep:
- Be willing to work full-time, position requires working anytime from 5 am to 9 pm-
- Have 1+ years of previous customer service experience (preferred)
- What We Offer You:
- 3 days off-
- Great base salary $18,500 MXN-
- Major Medical Expenses-
- Life Insurance-
- Pantry Vouchers-
- Career & Leadership Development
- Join our Amazing Team Today and Embrace Excellence Together
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