Gbs Customer Db Mgmt/ Field Support Analyst - Miguel Hidalgo, México - PepsiCo

PepsiCo

Empresa verificada

Miguel Hidalgo, México

hace 1 semana

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

Overview:

PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world.

PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes LAY'S , DORITOS , CHEETOS , GATORADE , PEPSI , QUAKER and more.

PepsiCo's product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales.

Guiding PepsiCo is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+).

pep+ is our strategic end-to-end transformation that puts sustainability and human capital at the center of how we will create value and growth by operating within planetary boundaries and inspiring positive change for planet and people.

Our employees drive our culture.

No two days are the same; we are dynamic and full of passionate teams that embrace new ideas through our collaborative spirit.

At PepsiCo, we know that our company can only succeed when our associates and the society we serve flourishes.

We are committed to fostering a diverse workforce by creating a collaborative, equitable and inclusive space where everyone, regardless of what we look like, where we come from or who we love, has a voice.

At PepsiCo we create a Space to be y( )u.

Now we are looking for this position:

Responsibilities:

GBS Customer DB Mgmt/ Field Support Analyst

Main Purpose

The Customer Data Base analyst Jr role will provide operational support to Sales Intelligence teams to ensure the correct customer segmentation and customer setup (ABC) as well as be responsible for managing the "Carteira" management process. Will work with crossfunctional teams to ensure the proper functioning of the general sales operational processes by offering support to market teams._
Execute the Customer/ field support agenda for PBF through the guarantee of OLAs & SLAs established with the market._

Accountabilities / Responsibilities**- _
Manage the Customer Set Up process that entails: set up customers account in SAP, Align with customers service order flow, Collect relevant Customer and internal information required_
- _ Manage the customer account, maintaining and updating the list of contacts and customer histories, ensuring that the terms and conditions of the customers are correct based on the contracts, updating new terms or conditions_
- _ Gain consensus with the business through the framework to centralize, standardize and then optimize customer/DB management Execute pricing updates, Reviewing and validating price lists for accuracy, ensuring that lists are uploaded in internal portal_
- _ Gather, cleanse, and analyze category data and information_
- _ Build and manage business relationships across all customer/DB management _
- _Gain consensus with the business through the framework to centralize, standardize and then optimize customer support activities across the organization_

Qualifications:

Qualifications / Requirements
- _
Bachellor's, Associate or Technical degree in progress. Accounting, Business Administration, Data and Analytics, Computer Science or similar_
- _ No pofessional experience requiered

Proficient in full suite of Microsoft Suite of products: Word, Excel, PowerPoint, Outlook-Basic English _

- _Customer focused, adaptable, strong follow up and organizational skills_
- _ Ability to quickly shift and adapt to changes as they come; proactively communicating throughout the process_
- _ Ability to handle multiple tasks at the same time_If you have the profile that we are looking, send us your CV by this via, if it's possible that you can participate in this process we will contact you ASAP, if not we will keep your info in our base data for 6 months.

**Thank you so much for your interest in PepsiCo