Trabajos
>
Guadalajara

    Director - Software Delivery - Guadalajara, México - Kms Technology

    Kms Technology
    Kms Technology Guadalajara, México

    hace 2 semanas

    Default job background
    Descripción

    A career within KMS Technology will provide you with the opportunity to leverage new technologies to build innovative solutions for clients across a wide range of industries.

    Our services span the entire spectrum of the Product and Software Development lifecycle, leveraging global talent in Vietnam, Mexico, and the US.

    The Directors' primary responsibilities are managing multiple KMS Software client accounts, providing oversight and direction to our offshore delivery teams to ensure high customer satisfaction, and actively participating in the sales cycle for new business.

    In addition, the Director focuses on retention and growth of existing business within each account.

    Directors are expected to have deep knowledge and expertise in Software Service Delivery with experience in Digital Transformation implementation processes and methodologies.

    The Director reports directly to the SVP of Delivery. However, the Director may also be assigned tasks by other executive members of the KMS Technology. A Director is a member of KMS Technology's Software Services Staff.

    As such, he/she is expected to participate in staff meetings, contribute ideas into the overall management and well-being of the Software business, serve as a mentor to junior staff, and consistently identify and implement new ways to improve the quality of KMS Software Service's work and job satisfaction for staff.

    As with all members of the KMS team, Directors are expected to follow the policies described in the KMS handbook, attend all internal meetings, and conduct themselves in a professional manner at all times while working to instill a positive work environment at the firm.

    A successful Director demonstrates proficiency in completing the following activities.

    ResponsibilitiesExternal Responsibilities Serving as an escalation point for client issues, and coordinate with our account and engineering managers offshore to resolve customer issues in a timely manner Building and maintaining technical trusted advisor relationships with clients' influential operational and technical decision makers for the successful adoption of KMS solutions and services Developing strategic level understanding and knowledge of emerging technology trends, tools, and services which can be leveraged on projects as needed Understanding key competitors and their offerings Assisting with the expansion and/or renewal of existing account Assisting with the technical sales support activities for the new logo and existing accounts Internal Responsibilities Assisting with the coaching and mentoring of account managers and implementation leads to ensure they fully understand client expectations, relationship building, account success factors, effective communication and status updates.

    Providing feedback, advice and back up as needed to account managers to ensure they have the support needed to effectively run accounts and promote positive work environment Attending and actively participating in staff meetings, offering ideas, insights and recommendations on KMS's policies, staffing needs, client service improvements, new business opportunities, and other topics that ultimately impact the overall quality of the account.

    Consistently demonstrating the ability to successfully move into problem-solving mode whenever challenges or concerns arise Working well with and demonstrating respect for colleagues at all levels and consistently contribute to a positive work environment for the entire staff QualificationsQualifications Bachelor's Degree required (preferably in Computer Science or Computer Information or Healthcare fields).

    10+ years of experience within the software service delivery industry that includes the full product and software development lifecycle.

    5+ years of experience delivering large software technology programs, leading high performing teams, and selling client projects Knowledge of the software engineering standards, including ISO27001, SOC2, CMM Superior writing and editing skills Outstanding public speaking skills Ability to manage and mentor junior staff Open to travel on an annualized average of 35% of the time including international trips; peak travel can be 100% for up to a period of 2 weeks Benefits and PerksLocation:
    Guadalajara, Jalisco, Mexico, Hybrid; 4 days at the office Apply For This Job First Name
    Last Name
    Phone Number
    Email
    Enclose your resume We accept .doc .docx, .pdf and .txt files up to 3MB Upload CV 0%
    From which source did you first know about this job?
    Your message (Optional)

    By clicking submit, you agree to KMS' privacy policy and terms of use, and in particular, you expressly agree to the transfer of your personal information for the purposes described in that policy.

    #J-18808-Ljbffr
  • Cognizant Technology Solutions

    Software & Platform Engineering - Delivery Lead

    hace 2 días

    Cognizant Technology Solutions Guadalajara, México

    **Portfolio Delivery Lead (PDL)** · **Qualification**: · Not Applicable · ** Responsibility**: · Brings Client context from close delivery experience, Lead delivery set-up governance & Works closely with EDP and service line delivery team/nOwns delivery management and delivery ex ...

  • KMS Solutions

    Director - Software Delivery

    hace 4 días

    KMS Solutions Guadalajara, México

    Director - Software Delivery · A career within KMS Technology will provide you with the opportunity to leverage new technologies to build innovative solutions for clients across a wide range of industries. Our services span the entire spectrum of the Product and Software Develop ...

  • KMS Technology

    Director - Software Delivery

    hace 6 días

    KMS Technology Guadalajara, México De jornada completa

    Job Description · External Responsibilities · Serving as an escalation point for client issues, and coordinate with our account and engineering managers offshore to resolve customer issues in a timely manner · Building and maintaining technical trusted advisor relationships with ...

  • Reclutamiento IT

    Itil Consultant Ba Infrastructure Service Now

    hace 1 semana

    Reclutamiento IT Guadalajara, México

    **Vacante para la empresa Reclutamiento IT en Guadalajara, Jalisco**: · Solidez financiera, estabilidad laboral y crecimiento; representamos a uno de los líderes en soluciones tecnológicas a nível mundial, desarrollamos software y productos innovadoras, tenemos presencia a nível ...

  • Training Talent

    Itil Delivery Manager Snow Bilingue Remoto

    hace 6 días

    Training Talent Guadalajara, México

    **Vacante para la empresa Training Talent en Guadalajara, Jalisco**: · Solidez financiera, estabilidad laboral y crecimiento; representamos a uno de los líderes en soluciones tecnológicas a nível mundial, desarrollamos software y productos innovadoras, tenemos presencia a nível n ...

  • Reclutamiento IT

    Junior Tech Lead Software Bilingue Merida

    hace 1 semana

    Reclutamiento IT Guadalajara, México

    **Vacante para la empresa Reclutamiento IT en Guadalajara, Jalisco**: · Somos una empresa con más de 100 años en el mercado, nos distingue la calidad en el servicio, altos estándares de calidad y un excelente ambiente de trabajo, te invitamos a integrarte como Arquitecto de softw ...

  • Hand Cloud S.A. de C.V.

    Service Delivery Manager

    hace 6 días

    Hand Cloud S.A. de C.V. Guadalajara, México

    **Somos un grupo consultor con más de 8 años de experiência, siempre respaldados por un equipo capacitado y comprometido en brindar servicios de calidad excepcional, asegurando así la confiabilidad de nuestros clientes.** · **Estamos en búsqueda de tu talento** · **Responsabilida ...

  • Finastra USA Corporation

    Senior Software Engineer

    hace 4 días

    Finastra USA Corporation Guadalajara, México

    **Responsibilities**: · Responsibilities & Deliverables: · Your deliverables as a Senior Software Engineer will include, but are not limited to, the following: · - Participates in software design meetings and analyzes user needs to determine technical requirements. · - Designs an ...

  • amdocs

    Software Engineering Manager

    hace 6 días

    amdocs Guadalajara, México

    **Job ID**: 175706 · **Required Travel** :Minimal · **Managerial - Yes** · **Location**:MEXICO- GUADALAJARA (Amdocs Site)** · **Who are we?**: · **In one sentence**: · Manage and lead software maintenance & support projects, to meet their Scope, Quality, Time, and Budget. Respons ...

  • Bosch Group

    Program Manager for App Development

    hace 2 días

    Bosch Group Guadalajara, México

    Company Description · **Bosch Global Software Technologies Private Limited** is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 22,700 associ ...

  • LAAgencia

    Manual Tester

    hace 21 horas

    LAAgencia Guadalajara, México

    **Guadalajara, Mexico** · **Aeries /** · **Payroll /** · **Hybrid** · **Manual Tester** · **Duties and Responsibilities**: · - Teamwork: Support the QC team members in achieving product release delivery goals. · - Execution/Results: Assist in designing, developing, and maintainin ...

  • LAAgencia

    Senior Software Engineer, Tech Lead

    hace 21 horas

    LAAgencia Guadalajara, México

    **Guadalajara, Mexico** · **Aeries /** · **Payroll /** · **Hybrid** · **Senior Software Engineer, Tech Lead** · - The Tech Lead is a technical leader who collaborates as part of agile development team, acting as both a technical authority and a team mentor. This position involves ...

  • SPAN Digital

    Senior Software Project Manager

    hace 1 semana

    SPAN Digital Guadalajara, México

    **About SPAN** · SPAN Digital is a software solution development firm. We strategize, design, and develop software solutions for our clients and customers from startups to global brands. We help engineering teams successfully overcome the challenges caused by the accelerating pac ...

  • AstraZeneca

    Jr. Software Engineer

    hace 1 semana

    AstraZeneca Guadalajara, México

    AstraZeneca is a global, science-led biopharmaceutical business and our innovative medicines are used by millions of patients worldwide. Driven by innovative science and our entrepreneurial culture, we are focused on the delivery of life-changing medicines that are fuelling growt ...

  • Bosch Group

    Entry-level Software Project Lead for Automotive

    hace 10 minutos

    Bosch Group Guadalajara, México

    Company Description · Bosch was founded in Stuttgart in 1886 by Robert Bosch and for more than 130 years has been distinguished by a unique corporate culture based on solid values that drive us to improve every day. Our products, present in a wide variety of fields, that contribu ...

  • Porsche Digital Mexico

    Sr. Software Engineer Full Stack

    hace 1 semana

    Porsche Digital Mexico Guadalajara, México

    Job description: · **Porsche Digital México, Guadalajara.** · We are looking for an experienced and enthusiastic Senior Software Engineer Full Stack who cares about software excellence. This engineer should be aware of the latest trends and can adopt the most up-to-date technolog ...

  • Bosch Group

    Software Project Lead for Automotive Embedded

    hace 2 días

    Bosch Group Guadalajara, México

    Company Description · Bosch was founded in Stuttgart in 1886 by Robert Bosch and for more than 130 years has been distinguished by a unique corporate culture based on solid values that drive us to improve every day. Our products, present in a wide variety of fields, that contribu ...

  • Go Sinergia

    Senior Software Engineer

    hace 2 días

    Go Sinergia Guadalajara, México

    **Senior Software Engineer** · **Position Objective**: · We are looking for an experienced and enthusiastic Senior Software Engineer who cares about software excellence. This engineer should be aware of the latest trends and can adopt the most updated technology. · This is a new ...

  • wexpand

    Track & Trace Representative

    hace 2 días

    wexpand Guadalajara, México

    **Description**: · The Track and Trace Representative is responsible for monitoring and tracking shipments, providing updates to customers, resolving issues related to shipment delays, and coordinating with various departments to ensure the smooth and timely delivery of goods. · ...

  • Bosch Group

    Software Project Lead for Automotive Embedded

    hace 1 semana

    Bosch Group Guadalajara, México

    Company Description · Bosch was founded in Stuttgart in 1886 by Robert Bosch and for more than 130 years has been distinguished by a unique corporate culture based on solid values that drive us to improve every day. Our products, present in a wide variety of fields, that contribu ...