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    Procesos y operaciones - Guadalajara, México - Listopro

    Listopro
    Listopro Guadalajara, México

    hace 2 semanas

    listopro background
    De jornada completa
    Descripción
    About The Position

    Manage customer requests for spare parts
    • Prepare in the ERP and send out customer offers for spare parts or deal with offer requests from webservices
    • Manage customer inquiries on spare parts pricing, availability and order processing
    • Follow-up on selected customer offers for spare parts to maximize sales
    • Place customer orders for spare parts in ERP and send order confirmations or deal with orders placed through webservices
    • Follow-up customer orders for delivery on-time and in-full and all time proactive backlog management
    • Manage customer payments terms with financial department
    • Coordinate logistics according to specificities of the country and requirements from customer
    • Process customer requests for return of spare parts and other spare parts-related claims
    • Manage customer information in the ERP, participate to reports promotion & assistance to customers for SSO
    • Follow up on non-conformity issues and work to provide resolution to customer leverage privileged customer interface position to maximize sales potential participate to customer review on commercial actions (ASM, CCM, PA)

    Requirements

    • Good knowledge in trade, supply, industrial retail, preferably spare parts and logistics
    • Able to work independently and under pressure
    • Able to manage priorities and multiple customer requests
    • Expertise in Excel and ERP Systems , SAP is a plus
    • Certificate in Logistics is a plus
    • Knowledge of order management processes
    • Excellent communication skills, both written and verbal

    Benefits

    Beneficios Extras + Educación
    • Tendrás acceso a cursos virtuales y con valor curricular a través de LinkedIn Learning,
    • Comedor
    • Se otorga un servicio de transportación colectiva con rutas y paradas definidas.
    • Capacitaciones internas que impulsan tu desarrollo profesional y personal

    Salud / Seguros
    • Seguro de vida
    • Días pagados para maternidad y paternidad de acuerdo a lo establecido en la LFT
    • Seguro de Gastos Médicos Mayores
    • En caso de contraer matrimonio se podrá gozar de 5 días con goce de sueldo.
    • Apoyo en defunción familiar

    Vacaciones / Flexibilidad de Trabajo
    • 1⁄2 Medio día libre para tu cumpleaños
    • 9 días libres extraordinarios
    • 12 días el primer año

    Beneficios salariales
    • Vales de despensa
    • 25 días de aguinaldo
    • Esquema 100% vía nómina
    • Fondo de ahorro


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