Account Coordinator - México - Eaton Corporation

Eaton Corporation
Eaton Corporation
Empresa verificada
México

hace 1 semana

Rodrigo Fernández

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee
Descripción

What you'll do:

A. Fulfill order management related activities for distributors
C. Identify and implement process improvements
D. Maintain daily usage of the Customer 360 tool
E. Change notice management
F. Facilitate proper and efficient information flow in an effort to meet or exceed customer needs and departmental and division wide performance expectations
G. Ability to handle high-pressure, fast-paced environment requiring diligence to detail
H. Proven analytical and critical thinking skills
I. Ability to constructively manage conflicts and discrepancies towards positive resolution
J. Prioritizing customer demand to assist with improved product flow
K. Work with finance team to resolve customer credit requests
L. Strategic Accounts Management
M. Back Order and Back Log Analysis
N. Correct assignment for other Divisions request
O. Portal webs maintenance
P.

Maintain safe, clean working environment in compliance with all Eaton safety standards, Life Saving Rules, and daily 5S+ requirements to help build a Zero Incident Culture.


Qualifications:

Bachelor degree necessary.

Minimum 1 year customer interaction/support experience


Skills:


  • Desirable knowledge of CRM software and SAP or VISTA
  • Strong written and verbal communication skills
  • Desirable knowledge of Vista, VOTW and Mentor software
  • Ability to speak, read, listen an write in English and French
  • Drive for results
  • Makes Decisions & Solves Problems
  • Demonstrates a Collaborative Style
  • Promotes and Champions Change
  • Business Acumen
  • Pursues personal development
  • Team work
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