- Support, maintain, and continuously improve IAM applications including, but not limited to, CyberArk.
- Successfully execute technology changes aligned with company policy (Change policy, SDLC, etc.)
- Work with team members and business stakeholders to identify new ways to provide value with existing tools and toolsets.
- Provide training and guidance to internal and external stakeholders as needed.
- Assist in the onboarding and/or uplift of applications/systems specific to Identity & Access Management.
- Identify areas for process improvement in areas relating to Identity & Access Management
- Troubleshooting of access related issues and communication of solutions to stakeholders
- Perform other related duties as required and assigned.
- Demonstrate behaviors which are aligned with the organization's culture and values.
- Experience administering/supporting CyberArk in a corporate environment.
- Knowledge of Active Directory and/or other identity providers.
- Experience with Role Based Access (RBAC) and principles of least privilege.
- Excellent written and verbal communication skills.
- Experience with ServiceNow a plus.
- Must be a team player with strong attention to detail and able to work independently.
- Proven track record at delivering timely and accurate information in a fast-paced environment.
- Excellent critical thinking, problem solving, and sound judgment skills
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System Admin - Guadalajara, México - Sonata Software
Descripción
SonataSoftware Overview
Sonata is a global technology company specializing in platform-baseddigital transformation, supporting businesses to become connected, open,intelligent and scalable. Sonata's PlatformationTM methodology brings togetherindustry expertise, platform technology excellence, design innovation andstrategic engagement models to deliver sustained value to customers. A trustedpartner of world leaders in the retail, manufacturing, distribution, travel,services and software industries, Sonata's software portfolio includes theBrick & Click Retail Platform, Modern Distribution Platform, RezopiaDigital Travel Platform, Kartopia E-commerce Platform, Halosys enterprisedevelopment automation Platform, CTRM Commodity Trading and Risk ManagementPlatform and KODO - AI Powered Customer Experience (CX) Platform. Sonata'sPlatformation approach ensures services built on Microsoft Dynamics 365,Microsoft Azure, AWS, Cloud Engineering and Managed Services deliver on thePlatformation promise. As world leaders in digital technologies including IoT,Artificial Intelligence, Machine Learning, Robotic Process Automation,Chatbots, Block Chain and Cyber Security, Sonata's people and systems arenurtured to deliver on our commitment to excellence in business technologysolutions.
Role:System Admin - IAM Operations
Location: Guadalajara & MexicoCity (Hybrid)
Type of Hire: Full Time
RESPONSIBILITIES
SKILLSAND ABILITIES
Why join Sonata Software? At Sonata, you ́ll have an outstandingopportunity. The chance to use your skills and imagination to push theboundaries of what ́s possible. To build never seen before solutions to some ofthe world's toughest problems. You ́ll be challenged, but you will not be alone.You ́ll be joining a team of diverse innovators, all driven to go beyond thestatus quo to craft what comes next.
Sonata Software is an Equal Opportunity Employer encouraging diversityin the workplace. All qualified applicants will receive consideration foremployment without regard to race, national origin, gender identity, age,religion, disability, sexual orientation, veteran status, marital status, orany other characteristics protected by law.
