Trabajos
>
Mexico City

    Technical Consulting Engineer - Mexico City, México - Cisco

    Cisco
    Cisco Mexico City, México

    hace 4 días

    Cisco background
    Descripción

    What You'll Do

    Provide second/third level technical support for Optical and Data/IP technologies to Cisco customers, partners, account teams, and other TAC engineers. Apply analytical skills and technical knowledge to tackle product and network problems of moderate to high complexity.

  • You will provide support on a world-wide basis
  • Work on problems of diverse scope where analysis requires evaluation of identifiable factors
  • Provide technology/product/troubleshooting training and intellectual property material as the need arises
  • Act as a focal point for customer transport network problem resolution
  • Effectively utilize moderate to complex lab setups to recreate and solve problems
  • Submit complete and accurate defect reports in the area of expertise
  • Interact across TAC teams and development teams at peer level
  • Receive minimal direction, no instruction on routine work, and general instruction on new assignments

    • Who You'll Work With

    US Optical TAC covering global customers. Typically work with lower-level CSE's, VARs, OEMs, Service Providers, end-users & internal engineering departments

    Optical Technology refreshes with new IP+Optical platforms, below are some examples:

  • Optical platforms such as NCS1K, NCS2K, NCS4K. Verizon, ATT, Charter and US Signal are some key customers. This platform brings Optical + IP customers on one single platform and introduces Optical SDN controller

    • Who You Are

    Do you possess all the qualities below? Then Cisco is looking for you.

  • Communicate effectively both verbally and in written
  • Demonstrated ability to determine problems and deliver known solutions
  • Determine root cause and resolution for previously unknown problems
  • Ability to work effectively with and provide mentorship to other members of the workgroup
  • Experience with handling critical customer issues/problems
  • Working with multi-functional teams
  • Presentation skills
  • Previous Customer Support experience
  • Database experience (Oracle, SQL, Sybase)
  • Unix experience
  • CCOS certification (either SONET or SDH)
  • CCNA, CCNP, or higher networking certification
  • BS in CS or EE or equivalent experience

    • Minimum Qualifications

  • 4+ years with one or more Optical skills (SONET, DWDM, OC, SDH, ML, MSTP, etc) working with Cisco NCS1K, NCS2K, NCS4K, NCS4200 platforms.
  • 4+ years solid understanding of Networking industry, Products and Protocols
  • Strong analytical and troubleshooting skill
  • Strong Communication skills (Written and Verbal)
  • Cisco Systems

    Security Consulting Engineer

    hace 1 día

    Cisco Systems Ciudad de México

    What you'll do · Cisco Customer Experience (CX) is a compelling reason for our customer to repeatedly choose Cisco. Through constant innovation and a dedication to customer success, we continue to lead the industry in collaborative support across all solutions and technologies. W ...

  • DNV

    Wind Energy Consultant/engineer

    hace 4 días

    DNV México

    **About us**: · We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with co ...

  • Cisco Systems

    Technical Consulting Engineer Dc Routing

    hace 1 día

    Cisco Systems Ciudad de México

    **Why You'll love Cisco** · We change the World; we are passionate about our employer and the brand we represent. Everything is converging on the Internet, making networked connections more significant than ever before in our lives. Our work hybrid model allows employees to creat ...

  • Cisco Systems

    Server Virtualization Technical Consulting Engineer

    hace 1 día

    Cisco Systems Iztapalapa, México

    **What You'll Do** · - As a Customer Experience Technical Consulting Engineer, you will work on innovative technology with a keen focus on enabling Cisco's global customers to achieve successful business outcomes. You will collaborate with and learn from industry-leading engineer ...

  • Aspen Technology

    Consultant Engineer

    hace 2 días

    Aspen Technology Mexico City, México De jornada completa

    The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qua ...

  • Cisco

    Consulting Engineer

    hace 1 semana

    Cisco Mexico City, México

    Be a part of the Truist Network Engineering team under Cisco Customer Experience Center. · What You'll Do · Work with the lead to drive optimization, technology design, implementation, execution for projects/accounts to accelerate customer business outcomes. · Assist customers ...

  • Cisco

    Consulting Engineer

    hace 4 días

    Cisco Mexico City, México

    Be a part of the Truist Network Engineering team under Cisco Customer Experience Center. · What You'll Do · Work with the lead to drive optimization, technology design, implementation, execution for projects/accounts to accelerate customer business outcomes. · Assist customers ...

  • Cisco Systems

    Technical Consulting Engineer

    hace 10 horas

    Cisco Systems Tlahuac, México

    **Why You'll love Cisco** · We change the World; we are passionate about our employer and the brand we represent. Everything is converging on the Internet, making networked connections more significant than ever before in our lives. Our work hybrid model allows employees to creat ...

  • Cisco Systems

    Technical Consulting Engineer

    hace 3 días

    Cisco Systems Tlahuac, México

    **Why you'll love Cisco** · We change the World, we are passionate about our employer and the brand we represent. Everything is converging on the Internet, making networked connections more meaningful than ever before in our lives. Our employees' groundbreaking ideas impact every ...

  • Cisco

    Technical Consulting Engineer

    hace 4 días

    Cisco Mexico City, México

    What You'll Do · As a Customer Experience Technical Consulting Engineer Intern, you will work on innovative technology with a keen focus on enabling Cisco's global customers to achieve successful business outcomes. You will collaborate with and learn from industry-leading enginee ...

  • Rupstech Pvt Ltd

    Senior Test Engineering Consultant

    hace 4 días

    Rupstech Pvt Ltd Tlahuac, México

    **Senior Test Engineering Consultant** · Job ID: 37887 · Location: MEXICO CITY (MEX) · Murex is a global fintech leader in trading, risk management and processing solutions for capital markets. Operating from our 19 offices, 2400 Murexians from over 60 different nationalities ens ...

  • Cisco

    Technical Consulting Engineer

    hace 1 semana

    Cisco Mexico City, México De jornada completa

    What You'll Do · As a Customer Experience Technical Consulting Engineer, you will work on innovative technology with a keen focus on enabling Cisco's global customers to achieve successful business outcomes. You will collaborate with and learn from industry-leading engineers. At ...

  • Cisco

    Consulting Engineer DNAC

    hace 4 días

    Cisco Mexico City, México

    What You'll Do · You'll be required to perform the duties of Network Consulting Engineer which include but not limited to below: · •Provide planning, Designing and Implementation services to Cisco's Professional Services Customers. · •Participates in or leads complex network mig ...

  • Beiersdorf AG

    IT Consultant Integration Engineer

    hace 1 semana

    Beiersdorf AG Ciudad de México

    At Beiersdorf, we want to help people feel good about their skin – and our commitment goes far beyond caring for skin. For 140 years, we have developed innovative skin and body care products for well-known brands such as NIVEA, Eucerin, La Prairie, Hansaplast, and Labello. We act ...

  • Aspen Technology

    Sr Consultant Engineer

    hace 1 semana

    Aspen Technology Mexico City, México De jornada completa

    The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qua ...

  • Cisco

    Technical Consulting Engineer

    hace 5 días

    Cisco Mexico City, México

    Technical Consulting Eng. Data Center · Location:Mexico City, Mexico · Area of Interest:Customer Experience · Job Type: Professional · Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. W ...

  • Definity First

    Network Engineer-IT Consultant

    hace 1 semana

    Definity First México

    We are seeking an experienced IT Senior Cloud Consultant to join our dynamic team. This remote position offers the flexibility to work from anywhere in Mexico . · Requirements 3 - 6+ years of hands-on experience in Cloud Services and network configuration . · Proven abi ...

  • Cisco

    Technical Consulting Engineer

    hace 4 días

    Cisco Mexico City, México

    === WHAT YOU'LL DO === · ALL CMS TEAM MEMBERS ARE EXPECTED TO MAKE VALUABLE CONTRIBUTIONS IN THE FOLLOWING AREAS:Understand and meet customer agreements (SLO/SLA/commitments).Follow and participate in the improvement of detailed team processes.Identify and adhere to cost reducti ...

  • Cisco

    Technical Consulting Engineer

    hace 4 días

    Cisco Mexico City, México

    Duo Security, now a part of Cisco, is the leading provider of Trusted Access security and multi-factor authentication delivered through the cloud. · Duo's mission is to make security simple for everyone. We were born from a hacker ethos and a desire to make the Internet a secure ...

  • Cisco

    Technical Consulting Engineer

    hace 1 día

    Cisco Mexico City, México

    Key areas of responsibility: · Manage Cases opened by internal and externalcustomers. · Troubleshoot issue as defined in the case: Escalate by opening a collaboration with technical lead; or reassign the case to other team should case be outside our jurisdiction. · Update all cas ...