IT Technician - Tijuana, México - North American Production Sharing de México

North American Production Sharing de México

Empresa verificada

Tijuana, México

hace 3 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

Vacante para la empresa North American Production Sharing de México en Tijuana, Baja California:

IT Support Specialist

The role requires contributions to providing exceedingly reliable, scalable, secure, and costefficient End User IT Asset Management services.
Assists in the installation, implementation, and upgrades of internal systems.
May maintain a tracking system for usage evaluation. Maintains an inventory of all equipment, hardware, software, and supplies.
Troubleshoots, maintains, and monitors, external and internal hard drives, printers, plotters, and scanners.

_ Principal Duties and Responsibilities:
_

Troubleshoot and fix complex hardwarerelated computer problems using standardized procedures.
Diagnose and resolve complex softwarerelated issues through software configuration and reconfiguration.
Perform computer hardware and software installations and upgrades following standard processes.
Transfer data for multiple machines during replacements or upgrades while ensuring data integrity.
Resolve complex networking problems, including cable connections and repairs.
Document computer and telephone repairs, recording serial and parts numbers.
Log troubleshooting steps in the Service-Now ticketing system.
Communicate and collaborate with team members and stakeholders to resolve conflicts and challenges.
Assist in onboarding and offboarding processes for employees, including hardware setup.
Audit and verify processes and procedures used by colleagues.
Install and connect cabling and wiring from network closets to office equipment.
Lift and install equipment weighing up to 50 lbs. on occasion.
Perform tasks at various heights (standing or sitting) as required.
Utilize computers and test equipment for extended periods of time.
Maintain continuous communication in both Spanish and English with colleagues, customers, and vendors.
Conduct monthly audits of critical spaces.
Perform monthly audits of stockroom inventory.

_ Education Requirements:
_- Bachelor's Degree in IT-related careers.

Other Requirments:

Advanced English Level.
Valid Visa to travel.
Availability to travel.

Nível de educación deseada:

Superior - titulado

Nível de experiência deseada:

Nível Experto

Función departamental:

Tecnología / Internet

Industria:

Microprocesadores y Semiconductores

Habilidades:

- it technician
- it support
- bilingue
- soporte tecnico