Corporate Travel Counselor Mx - Monterrey, México - American Express Global Business Travel

American Express Global Business Travel

Empresa verificada

Monterrey, México

hace 2 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

As an American Express GBT Specialized Corporate Travel Counselor, you will join a team of other highly skilled Travel Counselors who provide exceptional traveler care to our corporate clients.

This exceptional, high touch service will create a positive experience that will leave your travel clients truly impressed.

You will be accountable for both individual and shared team goals, responsible for providing outstanding customer service and accurate completion of all travel arrangements and special requests.

Get ready to make impressions that will last Listed below are more details where you will make an impact during your day:

Arrange routine and complex domestic and international business travel for air, car, hotel, limousine and rail utilizing SABRE Global Distribution System (GDS)
Provide consultative multicountry/multicarrier routings for best fares and preferred carrier usage
Build and leverage relationships with peers while coordinating interdepartmental responsibilities
Research and resolve client inquiries
Complete special customer requests and maintain excellent client relations
QUALIFICATIONS
High School Diploma/GED required. Bachelor Degree or equivalent (Licenciatura) preferred
Corporate Travel industry experience required
In depth knowledge of global geography preferred
Communication skills
Display highest level of integrity when dealing with internal & external customers
Ability to serve multicultural travelers and handle multiple clients
REQUIREMENTS:
Professional English written and verbal communication skills is a plus
35 years of Customer Service experience REQUIRED
SABRE GDS experience required
Knowledge in APOLLO and AMADEUS is a plus
Flexibility with schedule. The work hours will be based on business needs (24x7 operation)

Location

Mexico - Nuevo Leon - Monterrey

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