Ops Support Associate 2 - Ciudad de México - Citi

Citi

Empresa verificada

Ciudad de México

hace 1 semana

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

The Ops Support Associate 2 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team.

Additionally, the Ops Support Associate 2 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients.

The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.

Responsibilities:

Identify, analyze, and solve key issues of assigned area and deliver supporting documents to corresponding areas
Assist with the management of various reports, including business reporting, monthly operating report, and business scorecard and provide constant and clear communication regarding local policies and processes
Assist in the execution and monitoring of processes and data, ensuring efficiency and client satisfaction
Organize, develop, and maintain Continuity of Business, Resolution planning and Business Review Templates
Monitor requirements related to compliance with Corporate Policies
Monitor and implement corrective actions derived from MCA reviews and other control entities
Fulfilling the clients' necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.

Qualifications:

25 years of relevant experience
Proficient in Microsoft Office
Consistently demonstrates clear and concise written and verbal communication skills
Ability to work in fast pace and changing environment
Ability to analyze data and solve problems
Proven organizational and time management skills

Education:

Bachelor's degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Experiência requerida
Experiência mínima de un año en las siguientes actividades:
Manejo de macros.
Análisis de información contable
Manejo de cuentas por cobrar y por pagar
Conciliación contable de sistemas operativos

Conocimientos

Microsoft Office:
Excel, Word y Outlook, Nível Intermedio - Medio

Herramientas de colaboración:
Zoom

Conocimientos de contabilidad de nível medio.
Realización de reportes contables sobre cuentas por cobrar y pagar.

Objetivo del puesto

Efectuar la conciliación de saldos diarios correspondientes a los diferentes Sistemas Operativos que transaccionen sobre la compensadora nacional, así como dar seguimiento a los incidentes generados por cualquier variación presentada.

Objetivo del área
La revisión y monitoreo para todos los Centros de Responsabilidad de Sistema Operativos asignado a Core Operaciones México.

Funciones principales del Puesto

Conciliación diaria de la compensadora nacional
Validación de las diferencia presentadas en Sucursal.
Elaboración de reportes financieros para uso de dirección.
Elaboración de movimientos contables que afecten la contabilidad.

Habilidades Técnicas / Competencias que debe tener el Candidato

Proactivo
Responsable
comprometido
Ordenado

EVALUACIÓN
Como parte de tu proceso de reclutamiento, completarás algunas evaluaciones.

Para ello, una vez que envíes tu información en Workday, recibirás un mail por parte de nuestro proveedor con las instrucciones y un enlace personalizado para que crees tu perfil en las plataformas e inicies la evaluación
PLUM.

De forma previa a realizar tu prueba, te recordamos leer cuidadosamente los Términos y Condiciones del proveedor, así como el Aviso de Privacidad que pondrá a tu disposición.

-
Job Family Group:

Operations - Core

-
Job Family:

Operations Support

-
Time Type:

Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "
EEO is the Law" poster. View the
EEO is the Law Supplement.

View the
EEO Policy Statement.

View the **Pay Transparency Posting