Field Service Engineer - Ciudad de México - Thermo Fisher Scientific

Thermo Fisher Scientific

Empresa verificada

Ciudad de México

hace 1 semana

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

Division Specific Information

Materials and Structural Analysis Division (MSD) of Thermo Fisher Scientific is responsible for performing the on-site installation, servicing and repair of Transmission Electron Microscope systems.

How you will make an impact

Engineers investigate and approve operational quality of system equipment; instruct customers in the operation and maintenance of the system; serve as company liaison with customer on administrative and technical matters for assigned projects; and conduct on-site installations of the full range of Thermo Fisher Scientific electron microscopy systems and their associated options.

What you will do:

Conduct onsite installation of complex equipment and follow testing procedures to ensure proper working order
Conduct onsite scheduled planned maintenance visits
Provide troubleshooting and repair support for customers and other field service personnel
Cultivate and develop positive working relationships with customers, system users and company personnel
Successfully complete technical training, as required
Travel, often on short notice, to customer sites to resolve problems or support other field service personnel
Complete and submit field service reports
Be able to perform PM on assigned tools
Partner with colleagues to acquire technical guidance needed to problemsolve systems solutions
Provide training for customers and users on system maintenance
Provide feedback to product quality teams
Provide appropriate input in writing updating and correcting various Thermo Fisher system documentation
Provide input for various reports including identifying and isolating unique problems with system

How will you get here?

EDUCATION
Typically requires a University degree or equivalent combination of education and experience in electronic system troubleshooting. High school diploma/GED is minimum requirement

REQUIRED EXPERIENCE

25 years of hands on technical experience installing, troubleshooting, repairing and calibrating complex analysis tools such as SEM, TEM, FIB or similar systems.

Knowledge, Skills, Abilities

Requires proof of Covid19 vaccination.
Must have a thorough understanding and extensive experience troubleshooting and repairing ultrahigh vacuum and high voltage systems.
Ability to partner effectively with customers
Excellent interpersonal communication skills; must have a professional working proficiency in English
Proven ability to troubleshooting complex systems and subsystems down to component level
Literate in MS DOS and Windows software environments
Able to read and interpret schematics
Familiar with UHV phenomenon and technology
Must have ability to obtain a valid passport and travel regionally and internationally as required
Must possess a valid driver's license
Physical requirements include the ability to lift up to 50 lbs.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status_