- Develop complex framework covering diverse topics and requirements such as compliance, business processes, quality assurance and diverse landscapes.
- Evaluate risks, impact and estimation for change requests and other customers' requests.
- Align and build a strong relationship with key stakeholders from product support, engineering and service delivery as well as across the different division of SAP Fioneer
- Ensure continuous improvement and development through defining service enhancements and improvement roadmap.
- Establish the trusted advisor role at customer and ensure customer satisfaction.
- Anticipate customer's needs and deliver high quality, value-added services and solutions which elevate the profile of our products/company in the eyes of the clients.
-
Java production support architect TAA
hace 3 días
Infosys Mexico Mexico City, MéxicoJob Description · :Infosys is seeking Java L3 production support analyst. In the role you will be responsible to interface with key stakeholders; apply technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation. Will a ...
-
Maintenance Supervisor
hace 1 día
Thales Ciudad de MéxicoThales people architect solutions that support 85 million mainline and suburban passenger journeys, worldwide, every day. Our Rail Signalling and Communication systems are used on metro lines across major cities, and 72,000 kms of route, 52,000 trains per day in 16 countries are ...
-
Security Inspector
hace 1 semana
Thales City, MéxicoThales people architect solutions that support 85 million mainline and suburban passenger journeys, worldwide, every day. Our Rail Signalling and Communication systems are used on metro lines across major cities, and 72,000 kms of route, 52,000 trains per day in 16 countries are ...
-
Contract Manager
hace 1 día
Thales City, MéxicoThales people architect solutions that support 85 million mainline and suburban passenger journeys, worldwide, every day. Our Rail Signalling and Communication systems are used on metro lines across major cities, and 72,000 kms of route, 52,000 trains per day in 16 countries are ...
-
Installation Technician
hace 1 semana
Thales City, MéxicoThales people architect solutions that support 85 million mainline and suburban passenger journeys, worldwide, every day. Our Rail Signalling and Communication systems are used on metro lines across major cities, and 72,000 kms of route, 52,000 trains per day in 16 countries are ...
-
Maintenance Technician
hace 1 día
Thales City, MéxicoThales people architect solutions that support 85 million mainline and suburban passenger journeys, worldwide, every day. Our Rail Signalling and Communication systems are used on metro lines across major cities, and 72,000 kms of route, 52,000 trains per day in 16 countries are ...
-
Maintenance Supervisor
hace 4 días
Thales Ciudad de MéxicoThales people architect solutions that support 85 million mainline and suburban passenger journeys, worldwide, every day. Our Rail Signalling and Communication systems are used on metro lines across major cities, and 72,000 kms of route, 52,000 trains per day in 16 countries are ...
-
Maintenance Supervisor
hace 1 día
Thales City, MéxicoThales people architect solutions that support 85 million mainline and suburban passenger journeys, worldwide, every day. Our Rail Signalling and Communication systems are used on metro lines across major cities, and 72,000 kms of route, 52,000 trains per day in 16 countries are ...
-
Deployment Operations Controller
hace 1 día
Thales City, MéxicoThales people architect solutions that support 85 million mainline and suburban passenger journeys, worldwide, every day. Our Rail Signalling and Communication systems are used on metro lines across major cities, and 72,000 kms of route, 52,000 trains per day in 16 countries are ...
-
Director, Solution Architect
hace 1 día
Mastercard Ciudad de MéxicoOur Purpose · We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financi ...
-
Sr. Data Solution Architect
hace 1 día
Chubb MéxicoEnterprise Data Architect · Data Architect will be responsible for the design of the enterprise-wide data architecture and supporting the development of the organisation's functional data strategy and roadmaps. He or She is responsible for first, determining and classifying which ...
-
Registered Oaa Architect with Revit Experience
hace 4 días
BizForce Ciudad de MéxicoWe are currently looking for a **ROCKSTAR Architect** who can manage all aspects of the design process**:residential and commercial** design services in partnership with our existing design team, provide support with the production of technical drawings**:Revit, AutoCAD, SketchUp ...
-
Transformation Architecture Lead
hace 1 día
Citi Ciudad de MéxicoWe are seeking a highly skilled and experienced Transformation Architect Lead to join our team. As a Transformation Architect Lead, you will play a crucial role in driving the transformation of our technology landscape, specifically focusing on Tandem, Unisys, Mainframe, and Open ...
-
Mainframe/cobol Architect
hace 2 días
The Cervantes Group México**Role Description**: · The Solutions Architect will be responsible for translating the requirements created by functional analysts into the architecture for that solution and describing it through the set of architecture and design artifacts, which are used by the rest of the de ...
-
NET Architect
hace 6 días
Cognizant Technology Solutions Ciudad de MéxicoWe're hiring · At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we pr ...
-
Sr Expert IT Solution Architect
hace 1 semana
Nestle Ciudad de México**NA IT HUB - Mexico - Sr Expert IT Solution Architect** · **"I want to create a better world and build a better business" · **About IT in Nestlé · We are a team of IT professionals from many countries and diverse backgrounds, each with unique missions and challenges in the bigge ...
-
Sales Engineer- Manufacturing Software
hace 1 día
GE Digital Ciudad de México**Job Description Summary**: If you love manufacturing, software, and helping customers solve complex problems, this could be the perfect role for you. · Our team of GE Digital Solution Architects works closely with manufacturing customers to design Smart Factory solutions that w ...
-
IT Data Architect
hace 2 días
Siemens Ciudad de MéxicoWe are seeking a highly skilled and experienced Data Architect to join our team. As a Data Architect, you will be responsible for designing and implementing scalable, efficient, and secure data architectures to support our organization's data-driven initiatives. You will play a c ...
-
Solution Architect
hace 1 semana
Cognizant Technology Solutions Ciudad de MéxicoWe're hiring · At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we pr ...
-
Master Principal Sales Consultant
hace 48 minutos
Oracle Ciudad de MéxicoAs a Master Principal Sales Consultant you will be responsible as the expert for formulating and leading presales technical / functional support activity to prospective clients and customers while ensuring customer satisfaction. Acts as a technical resource and mentor for less ex ...
Support Architect - Mexico City, México - SAP Fioneer
Descripción
ABOUT US
SAP Fioneer builds software and platforms that enable banks, insurance companies and challengers to run, transform and grow – cost-efficiently and at scale and speed.
Backed by global technology leader SAP and entrepreneurial investor Dediq, we are in a unique position to combine the speed and agility of a start-up with the experience and capabilities of a best-in-class software company. Benefiting from a broad network of partners, we aspire to be more than just a vendor: a reliable and safe pair of hands that is there today and tomorrow to put financial services organizations at the cutting edge – from established players to disruptive challengers.
As a global business with 1,000 employees in 22 offices, and over 800 customers across 17 countries, SAP Fioneer's pioneering spirit is fueled by bold creativity and underpinned by its rock-solid technology.
YOUR ROLE
As a support architect you are working with customers as trusted advisor and guide them in defining the best solution for their request and provide proactively improvement suggestions for solution efficiency as well as product feature evolution. This includes providing de-escalation support, solution guidance for escalated situations, proactive measures for incident reduction and change management standardization in accordance with compliance requirements.
You will be diligent about ensuring best practice, and pragmatic about ensuring that our customer 's success is maintained. This position typically works under limited supervision and direction. You will regularly exercise discretionary decision-making to shape this role as you see fit.
YOUR RESPONSIBILITIES
Requirements
YOUR PROFILE
§ Strong experience in architectural role with focus on identifying innovation potential with customers.
§ Strong experience in the financial services environment as an enterprise solution architect
§ Experienced in application value discussion and identifying innovation potential.
§ Strong experience in stakeholder management at all levels delivering clear status on service delivery and efficiency.
§ Confident and impactful communicator and manager of senior stakeholders, both written and verbal, able to clearly explain the program to non-technical and technical audiences.
§ Previous experience in working with business stakeholders as technical expert.
§ Experience planning and coordinating technology resources balanced against operational needs.
§ Open minded, innovative thinker and adaptable to changes, enjoying working in agile environment.
§ A good level of English is required, as most of the projects are outside of Mexico.
SKILLS
§ Thought Leadership-Ability to guide, inspire innovation, motivates others, shares knowledge and drives an agreed goal based on their expertise and industry perspective.
§ Innovative Thinker- Ability to generate new and original ideas and solutions that break away from traditional or established thinking patterns, taking a non-conventional approach to problem-solving and finding ways to manage complex issues.
§ Good communication and presentation skills- Ability to clearly articulate topics and provide proper presentations to internal and external stakeholders.
§ Industry Knowledge- Expertise knowledge in business processes, ideally in financial services
§ Team player-Ability to build strong relationship with follow team members.
§ Solution Architecture-Expertise as solution architect and trusted customer advisor
Benefits
WHAT WE OFFER
§ Opportunity to shape the fast-changing financial services landscape.
§ Flexibility to work and gain experience in different areas of the company as you grow your career.
§ Fast-paced start-up type culture with an experienced team, strong brand, and an enviable product portfolio
§ Work with some of the smartest and most driven individuals around the world
§ Competitive compensation package and countless growth opportunities
§ Flexible working policy, so you can work when and where it's comfortable for you.
§ Unparallel impact + Exponential growth + The best of both worlds + Bold innovation + Constant development
§ Lean hierarchy environment with focus on your growth in providing individual career paths.
WELCOME TO THE WORLD OF FIONEERS
At Fioneer we combine rock solid technology with bold creativity. We work in partnership with our clients to build a financial ecosystem that is resilient inclusive and future fit. We are investing and building the financial services platforms and offerings that are able to help our clients succeed and win in the fast-changing financial services industry and ecosystem. Our systems are already market leader in today's world and will be the leading foundation for our client's success in the future. Join us, if you want to be part of creating the FSI world of tomorrow and enter into a future proof career.
