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    Online Checkout Specialist - Ciudad de México - InDriver

    InDriver
    InDriver Ciudad de México

    hace 5 días

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    Mexico, Mexico City

    • Office
    • Shift work
    • Junior

    Actualmente estamos en búsqueda de asesores de atención a clientes para trabajar de manera presencial cerca de Reforma 222.


    Responsibilities

    Review and verify driver documents;
    - Enter and maintain accurate and up-to-date records of drivers documents;
    - Confirm the identity of individuals by cross-checking provided information with reliable sources, databases, or records;
    - Conduct background checks on individuals, which may include criminal history checks, driving experience checks, etc;
    - Identify and report fraudulent activities or discrepancies in information, documents, or identities;
    - Maintain a high level of accuracy in the verification process to minimize errors and discrepancies;
    - Ensure that sensitive information is handled with the utmost care, adhering to privacy and data protection regulations;
    - Stay informed about changes in regulations, verification methods, and technology to enhance skills and knowledge;


    Qualifications

    PC knowledge at the confident user level;
    - Google products knowledge: Google Sheets, Google Docs;
    - Grammatically correct in written and verbal;
    - Competent verbal and written communication;
    - Native language speaker (depending on the supported country).
    - Attention to details;
    - Communication: the ability to convey information, thoughts, ideas;
    - Strong interpersonal and intrapersonal qualities;
    - Teamwork: tendency to care about helping team to achieve a common goal;
    - Problem-solving: analytical thinking to quickly identify and resolve technical issues;
    - Willingness to learn: always open to – or seeking out – new experiences, skills and information that improve his/her abilities and knowledge.

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