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    Online Checkout Specialist - México - Indrive

    Indrive
    Indrive México

    hace 2 semanas

    Default job background
    Descripción
    Mexico, Mexico
    • Remote
    • Shift work
    • Junior
    • Actualmente estamos en búsqueda de asesores de atención a clientes para trabajar de manera presencial cerca de Reforma 222.

    Responsibilities:

    • Review and verify driver documents;
    • Enter and maintain accurate and up-to-date records of drivers documents;
    • Confirm the identity of individuals by cross-checking provided information with reliable sources, databases, or records;
    • Conduct background checks on individuals, which may include criminal history checks, driving experience checks, etc;
    • Identify and report fraudulent activities or discrepancies in information, documents, or identities;
    • Maintain a high level of accuracy in the verification process to minimize errors and discrepancies;
    • Ensure that sensitive information is handled with the utmost care, adhering to privacy and data protection regulations;
    • Stay informed about changes in regulations, verification methods, and technology to enhance skills and knowledge;
      Qualifications:
    • PC knowledge at the confident user level;
    • Google products knowledge: Google Sheets, Google Docs;
    • Grammatically correct in written and verbal;
    • Competent verbal and written communication;
    • Native language speaker (depending on the supported country)


    • Attention to details;

    • Communication:
    the ability to convey information, thoughts, ideas;
    • Strong interpersonal and intrapersonal qualities;
    • Teamwork: tendency to care about helping team to achieve a common goal;
    • Problem solving: analytical thinking to quickly identify and resolve technical issues;
    • Willingness to learn: always open to or seeking out new experiences, skills and information that improve his/her abilities and knowledge.
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