Team Leader - Ciudad de México - EcoVadis
Descripción
Company Description:
- Work smart, have fun and make an impact_
EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecards that give companies actionable insights into their environmental, social and ethical risks.
Learn more about our team and culture on EcoVadis careers page. If you have questions about the company or open roles you can chat with an insider.
The Network Growth Team Leader will work alongside the Senior Regional Manager and Deputy Team Lead to support our customers and Account Executives operating within our Americas region.
You will be fully focused on managing a Team of Level 1 AMS Account Executives, report directly to the director for operational aspects and to the Sr Regional Manager for any AMS related topics.
Team
- Manage daily operations and reporting for the Network Growth Account Executive L1 and ensure productivity and quality standards are met,
- Provide individual feedback and coaching for success, drive operational excellence,
- Collaborate with Sr RM and deputy TL to ensure the team is achieving assigned targets,
- Help drive change management and ensure team adoption of sales tactics and new processes,
- Train & mentor new team members
- Participate in recruitment processes,
- Proactively flag team needs or opportunities for improvement and offer solutions
Region
- Collaborate with other frontline teams (ex: CS, Sales) to deliver the regional RACE plan (taking part in QBR and local initiatives)
- Monitor big clients/campaigns with CS to maximize success
- To build a local team culture that embodies the EcoVadis values and mission.
Self
- Lead by example mastering Sales tactics and CSR knowledge
- Be accountable to drive a set of KPIs (Conversion rate, Quality score, etc).
- Be autonomous to manage all your tasks efficiently
- Display commercial awareness to identify proactively business opportunities,
- Act as a backup for the regional manager during absence and ensures business continuity.
- Additional responsibilities related to the function may be required._
You'll also be part of the NG management group and will have the opportunity to contribute and collaborate with other Team Leads, Regional Managers, and our Global director.
Qualifications
- At least 2 years of management experience of a revenue generating team,
- Excellent communication & interpersonal skills,
- Extensive Rated business knowledge,
- Excellent Time Management skills the ability to work under pressure and tight deadlines,
- Ability to interpret data to identify actions,
- Comfortable presenting to large groups,
- Autonomous and proactive,
- Proactive in suggesting, designing, and implementing ideas and improvements.
Requirements:
- You must be located in Mexico City
- The personal development plan is not a must but preferred
- Must be fluent in English and proficiency in Spanish
Additional Information
- Beginning: April 2024
- Full time position
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