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Guadalajara

    Sr Comms - Guadalajara, México - Workday

    Workday
    Workday Guadalajara, México

    hace 4 días

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    Descripción
    Working with the Delivery Excellence group, the Solution and Service Delivery (SSD) change and comms team are
    responsible for executing the SSD communications and change strategy across all Commercial IT domain areas.
    The role shall require a strong focus on end-user recipients of commercial IT products and capabilities seeking to develop
    change and training artefacts as well as coordinating facilitator-led comms and training engagement so IT products are
    understood and seamlessly adopted by the ever-expanding stakeholder matrix.
    The Delivery Excellence group are tasked with driving for consistency and simplification, promoting lean execution, and
    have a continuous eye on improvement. The role of the change and comms analyst shall also be one that always seeks to
    evolve our ways of working, looking for opportunities to support the development the SSD change and communications
    strategy and deliverables.
    Typical Accountabilities

    • Working in a small team providing SSD comms, change and training to all domains including CommEx & Digital
    Marketing, Medical & Market Access, and IT Data and AI


    • Partners with IT Capability and Business Engagement partners to perform Comms, Change and Training needs
    analysis as part of platform and product delivery


    • Works alongside platform delivery groups to understand new capability development ensuring training needs and
    artefacts are accurate and end-user relevant


    • Executes the development of training material and delivers training and engagement meetings in a consistent way
    across all domain areas.


    • Supports the evolution of training portals and artefacts, and researches new tooling and methods which may add
    value.


    • Seeks to develop his/her/they're own skills to SME level to meet the demands of a continually evolving technical
    landscape


    • Manages 3rd party suppliers individuals, onboarding/offboarding, coordinating efforts, and acting as quality
    assurance to ensure high quality deliverables


    • Co-owns cross-platform workplace and email comms, newsletters and huddles.
    • Executes internal SSD communications.
    Education, Qualifications, Skills and Experience Essential · Degree level education

    • Prior experience in an Information Services/Information
    Technology environment with good business acumen

    • Experience in change management with proven ability to
    deliver global change initiatives.

    • Ability to engage and influence stakeholders at all levels
    • Demonstrable experience developing communications
    and engagement plans, and producing various
    communications materials using different media and
    channels.

    • Developing and delivering training programs and
    materials for different audiences

    • Experience in working in a technology/software delivery
    environment
    Desirable · Experience in working in an Agile delivery organization.

    • Experience with Digital and CRM technologies, in particular Marketing Cloud and Data Cloud platform/products (not essential).
    • Able to work and communicate with globally distributed teams.
    Skills and Capabilities Essential · High level written and oral communication standards.

    • A keen eye for producing engaging materials and
    artefacts.

    • A proven focus on innovation, and willingness to
    propose 'new'.

    • Able to partner strongly with all levels of the stakeholder
    matrix.

    • Resilient and able to deal with ambiguity.
    • A keen eye of detail and a devoted focus on quality
    Desirable · Experience in measuring and reporting on the effectiveness of comms and training
    Date Posted
    08-abr-2024 Closing Date
    29-jun-2024 AstraZeneca embraces diversity and equality of opportunity.

    We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.

    We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.

    We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.

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