Higher Education Admissions Advisor - Merida, México - Boldr

Descripción

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact.
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET'S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE
• At the heart of great partnerships we'll always find EMPATHY

WHAT IS YOUR ROLE

We are recruiting a highly organized and effective Sales professional to promote the programmatic success of the organization and its client Universities.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Develop a thorough understanding of the educational service model to accurately and appropriately communicate with and identify potential students.
• Provide educational, professional, and personal support through the student's journey from point of enrollment into class start, the extended program & new career by establishing positive rapport, accessibility, and a measured degree of accountability
• Guide students through securing funding for the extended program
• Meet 1:1 with students in virtual meetings, exam nights and in weekly check in calls
• Acts as enrolled students and instructors primary point of contact for all administrative and non-instructional matters prior to introduction class start and during.
• Build symbiotic relationships with Instructors to provide optimal student engagement and success
• Facilitate new student orientation, participate in exam nights, and conduct presentations
• Administers periodic feedback surveys to all students to ensure that their experience in the classroom and with instructional content are meeting expectations
• Ensures students are meeting performance expectations through daily attendance checks, weekly reviews and immediate grade reviews
• Coordinates with students and instructors to proactively problem-solve and manage emerging challenges
• Build relationships with the Admissions team and leadership to cultivate smooth and direct lines of communication for new student acquisition processes.
• Express and share program details and career opportunities with inquiring potential students to build interest and excitement.
• Assist in building brand awareness.
• Answers questions and offers other information as requested or needed.
• Perform outbound calls to maintain consistent communication with the enrolled student population.
• Highly motivated and determined to reach target driven goals
• Resilience and the ability to cope with rejection
• Ability to self-motivate to achieve and exceed minimum KPI goals on a team and individual basis
• Accomplish organizational goals by accepting ownership over new and different requests

Requirements

WHAT WE'LL LIKE ABOUT YOU

YOU ARE...

• Curious and authentic, just like us #beboldr
• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction.

YOU HAVE...

• 4 years of experience working in Education or similar fields
• 4 years working as an account management and/or Admissions Advisor in a higher education environment
• Experience in remote customer service and sales related to courses, classes, and services.
• 1-5 years of managerial or supervisory responsibility in an Educational environment.
• Exceptional phone presence and the ability to build strong and impactful relationships telephonically.
• Demonstrated success in cultivating relationships via phone to educate, evaluate, and motivate students.
• Willing to meet the challenge of working in a fast-growing hi-tech company.
• Can effectively manage a variety of complex initiatives in varying environments and cultures.
• Ability to multitask and prioritize competing deadlines and projects.
• Highly motivated and determined to reach target-driven goals.
• Excellent command of the English language, in both written and verbal communications.
• Behavioral elements such as adaptability, resilience, resourcefulness, enthusiasm and meticulousness are highly preferred.
• Understand and embrace a metrics-driven operation.
• Google Suite experience preferred

Benefits

• Law Benefits
• Private Health Insurance
• Paid Time Off
• Training
• Life insurance
• Mental Health Support
• Learning and Development Programs