Back Office Agent $21k Apply - Monterrey, México - ContactPoint 360

ContactPoint 360

Empresa verificada

Monterrey, México

hace 1 semana

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

Who We Are:

ContactPoint 360 Inc., is a global organization offering onshore & nearshore contact center solutions.

We lead with our philosophy of people first and are most passionate about creating employee engagement through new and advanced Business Process Outsourcing (BPO) technologies.

We're proud to call ourselves innovative leaders in the industry and value how we've been able to grow significantly from 5 to 1000+ employees since opening 15 years ago.

We're Great Place to Work certified and offer an award winning culture that is enthusiastic about adding next level talent to our operations as we continue to expand our work from home solutions and our brick & mortar locations too.

We trust and empower our team when it comes to providing the best human experiences. We believe in thinking and acting differently. We're proud to provide you a career path that will support your development and growth. It is a win-win and we love promoting from within too.

During your on boarding experience, we'll teach you the necessary skills as well as the ins and outs for this particular role.

ContactPoint 360 Inc., is not just somewhere to get a pay cheque but a place that you can call your work-home and thrive to your highest potential both professionally and personally.

About Tailor Brands

Tailor Brands helps anyone launch their business online, from forming their LLC to designing their brand, we pride ourselves on not just providing and creating beautiful and simple online tools, but also on guiding aspiring business owners hand-in-hand through every step of their journey.

We are proud to empower thousands of small businesses to successfully launch and manage their business, turning their dreams to reality.

Who are we looking for

A person with effective, clear, professional written and oral communication skills.
Excellent interpersonal skills and amazing energy
1 year of customer service experience (not limited at all to Call Centers)
A true team player with a strong sense of humor.
The ability to solve problems with different complexity, using multiple tools.
Has the ability to use a computer with Internet Browsers, Windows OS, Microsoft Outlook
Enjoys a good challenge and opportunity for growth
Education level High School Diploma, Technical College or great education

-Ability to work on-site

Customer Service:

Help and guide customers throughout their journey in the product by answering the users questions
Making recommendations for additional services and products that would benefit that user's small business and help them succeed.

What we offer: