- Serve as the first point of contact for new patients, families, and referral sources via phone, email, and online inquiries.
- Collect, verify, and input patient demographics, contact details, medical history, and insurance information into the electronic system accurately and quickly.
- Conduct initial intake interviews to determine service needs and ensure eligibility based on program or payer requirements.
- Explain services, next steps, and basic care pathways to patients and families in clear, empathetic language.
- Schedule consultations, follow-up visits, and procedures; coordinate calendars with clinicians and internal teams.
- Manage and maintain up-to-date digital patient records, ensuring all intake forms and consents are complete and compliant.
- Respond to inbound calls, emails, and messages, triaging urgent requests and routing to the appropriate provider or department.
- Assist with basic billing and authorization-related tasks tied to new patient intake (for example verifying coverage and gathering referral or authorization numbers).
- Generate simple intake and referral reports, track status of new referrals, and follow up on missing information.
- Adhere to HIPAA, privacy regulations, and internal policies for data security and patient confidentiality.
- Prior experience in a healthcare, medical office, intake, admissions, or patient services role; remote experience is a plus.
- Strong verbal and written communication skills, with a professional and patient-centered phone and email manner.
- High level of accuracy and attention to detail in data entry, documentation, and scheduling.
- Comfortable using electronic health record (EHR) systems, practice management tools, and common office software (email, calendar, spreadsheets).
- Ability to manage multiple intakes at once, prioritize tasks, and meet daily or weekly volume targets while working independently from home.
- Reliable high-speed internet, quiet workspace, and ability to handle confidential information appropriately in a remote setting.
- High school diploma required; additional education in healthcare administration, medical office, or a related field preferred.
- Customer service and patient relations.
- Organization, time management, and follow-through.
- Data entry accuracy and record-keeping.
- Problem-solving and critical thinking when handling incomplete or complex referrals.
- Comfort working in a fast-paced, high-volume, fully remote environment.
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Medical Intake Coordinator - Mexico - Simplified Healthcare Staffing

hace 5 horas
Descripción
Position overview
We are seeking a detail-oriented, compassionate Medical Intake Coordinator to handle new patient intakes, collect and verify information, and support smooth coordination of care in a fully remote environment.
Responsibilities
Qualifications
Key skills
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Intake Coordinator
De jornada completa Solo para miembros registrados Mexico
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ABA Patient Intake Coordinator
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ABA Patient Intake Coordinator
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Behavioral Patient Intake Coordinator
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ABA Patient Intake Coordinator
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ABA Patient Intake Coordinator
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Medical Intake Coordinator – ABA Services
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Medical Document Retrieval Specialist
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Provider Intake Specialist
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Patient Intake Specialist - SR010
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Patient Intake Specialist - REMOTE - AP010
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Provider Intake Specialist
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Intake Specialist
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Case Manager Remoto
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Senior Design Operations Specialist
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Intake Specialist
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Medication Intake Review Specialist
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Maintenance Coordinator
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Sales Representative
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