ERP Support Specialist — Technical, Customer-Focused - Monterrey - Epicor

    Epicor
    Epicor Monterrey

    hace 4 días

    $60,000 - $75,000 (USD) por año Educación / Formación
    Descripción

    ERP Support Specialist — Technical, Customer-Focused


    A leading technology solutions provider seeks a customer-focused specialist to deliver exceptional technical support via multiple channels. Responsibilities include responding professionally to client queries, troubleshooting complex issues and maintaining service quality.

    Key Responsibilities:

    • Maintain high-quality communication with clients through various media;
    • Troubleshoot technical problems in a timely and efficient manner;
    • Collaborate with internal teams to ensure seamless service delivery.

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