- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Receives, processes, and verifies the accuracy of orders from customers utilizing the organizations internal CRM/mainframe systems and customer purchase orders.
- Participates and provides expertise as a member of the customer care's departmental team.
- Completed Bachelor
- Bilingual: English advanced
- 1-2 years relevant customer service experience in an English speaking/writing environment
- Microsoft Office proficient (excel)
-
Customer Service Represenative
hace 5 días
Michael Page Monterrey, MéxicoBuild sustainable relationships and trust with customer accounts through open and interactive communication · Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution · Receives, processes, and verifies the ...
Customer Service Represenative - Monterrey, México - Michael Page
Descripción
Detalles del clienteInternational Packaging company based in Nuevo Leon, Mexico.
Descripción de la vacanteOffer: $30,000 mxn based monthly salary + Superior benefits
Location: Guadalupe, Nuevo León