- Makes and maintains a connection with the customer by understanding and meeting their needs.
- Contacts or receives contact from customers or other claim related third parties to obtain and/or provide necessary file information to comply with quality and process standards.
- Completes all necessary forms, logs documents into the system, and routes them to the appropriate parties
- Performs bulk payment entry
- Handles processing voids
- Performs IRS data entry (W9s)
- Assigns demands from Arb Forums esubro hub
- High School diploma or equivalent
- Training gained through on the job experience, vocational training and/or job related college coursesCertificates, Licenses, Registrations
- NoneFunctional Skills
- Claims knowledge
- Ability to successfully work in a high volume, fast paced, changing environment
- Data entry in EPIC
- Moderate Excel skills
- Effective communication skills with the ability to work with other departments
- Ability to navigate Copart (salvage) website
- Ability to navigate Accounting suite lockboxIntegon, a Great Place to Work, provides innovative technology and customer support services to major personal lines insurance providers, including Fortune 100 companies rated A+ (Superior), by A.
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Claims Bcu Starting March 8 - Tijuana, México - Integon Service Co.
Descripción
Job Summary:
Experienced position in Claim Department support, with responsibility in supporting the various functions of Claims support including but not limited to coding and processing payments, total loss back-end processing, and various other support tasks
Key Responsibilities:
Supervisory Responsibilities:
This job does not have supervisory duties
Preferred Qualifications:
Education and Experience