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    Quality Assurance Assistant - Xico, México - Chubb Ina Holdings Inc.

    Chubb Ina Holdings Inc.
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    Descripción

    Chubb es la mayor compañía de seguros de propiedad y responsabilidad civil que cotiza en bolsa y la aseguradora comercial más grande de los Estados Unidos.

    Con operaciones en 54 países; estamos respaldados pornuestra solidez financiera que nos distingue como una de las aseguradoras más rentables del mundo.

    Asistente de control de calidad

    ¿Qué necesitas?

    Licenciatura concluida en Administración o carreras afines.6 meses de experiência en funciones de Calidad en áreas de manufactura o servicio.6 meses de experiência en auditoría en áreas de servicio o producción.6 meses de experiência en captura de información obtenida en evaluaciones de productividad.


    Qualifications:


    ¿Qué harás?
    Monitorear y evaluar las interacciones telefónicas de los clientes en los diferentes Call Center.
    Elaborar reportes de desempeño, eficiencia y productividad de los agentes telefónicos y de las campañas.
    Elaborar los formatos de evaluación para el monitoreo de las llamadas.


    ¿Qué te ofrecemos?
    Esquema 100% nóminaContratación directa por la empresa
    Zona de trabajo:

    Monterrey (Cumbres 2da sección)
    Horario: Lunes a Viernes de 9:00 am a 7:00 pm" Chubb en México es una empresa a favor de la diversidad e inclusión.

    No hacemos distinción por motivos de discapacidad, raza, religión, orientación sexual, condición económica, nacionalidad ni por ningún otro motivo" LI-LS1


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