- Monitor and follow through on customer aging details for non-payments, delayed payments, or short payments.
- Maintain accounts receivable aging report with updated notes and actions
- Actively communicate with customers to request payments, resolve discrepancies or to obtain clarity when ambiguous transactions occur
- Work collaboratively with internal team members such as Sales, Customer Order Management, Cash Postings and Plant personnel to resolve issues on a timely basis
- Work with plant staff to investigate and resolve customer queries, debits, and short pay issues
- Prepare invoice adjustments for processing
- Reconcile any irregularities in customer receipts
- Ability to discern when to escalate unresolved issues to the next level
- Generate and distribute reports to management as requested
- Elaborate and / or keep updated training documents
- Cross train with other team members
- Develop process improvement projects
Qualifications: - 2+ years of AR experience
- Associate degree in Accounting or Bachelor equivalent
- Excellent attention to detail and accuracy
- Familiarity with Oracle and SAP
- Strong customer service skills
- Workflow analysis
- Problem identification & solving
- Good interpersonal skills
- Strong communication and organizational skills
- Fully bilingual
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Accounts Receivable Analyst - Saltillo, México - Prodensa
Descripción
Importante empresa del giro metalmecanica automotriz, ubicada en Garcia, NL esta en busqueda de:
Accounts Receivable Analyst
Responsibilities: