Trabajos
>
Mexico City

    Technical Consulting Engineer, Enterprise Wireless - Mexico City, México - Cisco

    Cisco
    Cisco Mexico City, México

    hace 2 semanas

    Cisco background
    Descripción

    Technical Consulting Engineer, Enterprise Wireless

    What You'll Do

    Customer Experience Technical Services organization seeks a Technical Consulting Engineer (TCE) in Wireless LAN technology space to join some of the industry's brightest minds in developing and deploying today's most advanced Internet technologies. In this role, the TCE provides both post-sales and pre-deployment support and project/customer management for Cisco portfolio of Wireless LAN Switching Technology. The ideal candidate demonstrates an aptitude and appetite for learning new technologies, evidenced by the ability to expand upon core knowledge. This is a great opportunity for someone with patience and an empathetic view of the customer to hone their skills and advance their career providing value to customers while working with an industry leader in networking technology.

    Who You'll Work With

    The position provides a highly motivated individual an opportunity to work with some of the largest enterprise wireless customers in the world and allows for an in-depth understanding of several key growth segments of the Wireless LAN solutions.

    Who You Are

    Role & Responsibilities:

    The successful candidate will have a track record and desire to excel in technical problem resolution and customer management. Multi-tasking and the ability to successfully manage multiple issues at once are necessary for the TCE. Responsibilities include but not limited to:

    ·Provide hight-touch customer technical support.

    ·Participate in daytime and night/weekend on-call rotation.

    ·Troubleshoot Wireless LAN networks to quickly resolve and minimize downtime and outages.

    ·Recommend technical solutions to improve customer operations.

    ·Maintain CRM database for active issues. TCE is the owner of the customer issues throughout the resolution process.

    ·Create Methods of Procedure (MOP) and action plans for post-sales projects.

    ·Utilize the Cisco technical service lab to recreate and resolve customer issues.

    ·Develop expertise in specific areas (i.e. technology, product).

    ·Manage the issues/customers by setting expectations and meeting/exceeding those expectations to achieve the highest level of customer satisfaction.

    ·Effectively communicate/escalate issues to engineering within Cisco, and deliver resolutions/work-around to the customer.

    ·Work with Sales and Professional Services to develop state-of-art customized Wireless LAN solutions for customers worldwide.

    Minimum Qualifications:

    ·Bachelor's degree in Computer Science or related field, Master's Degree a plus.

    ·Must have excellent written and verbal communication skills, as this role requires significant interaction with partners, customers, and internal stakeholders within Cisco.

    ·Minimum 3 - 5 years' experience designing, deploying, configuring, supporting, trouble shooting, debugging, and administering Wireless Networks products, devices, and technologies.

    ·Must demonstrates an aptitude and appetite for learning new technologies, evidenced by the ability to expand upon core knowledge.

    ·Must have in-depth technical knowledge in the following areas:

    ·Cisco AireOS Wireless LAN Controllers, IOS-XE Wireless LAN Controllers, IOS-XE Catalyst Wireless LAN Controllers, and Virtual Wireless LAN Controllers

    ·Cisco Wireless Access Points: IOS Access Points

    ·Cisco Prime Infrastructure, Wireless Mobility Services: MSE, CMX, DNA Spaces, DNA Center (DNAC), BLE technology, ISE integration, and IoT technology

    ·Virtualization technologies (VMware, Openstack, KVM, etc.)

    ·Programming skills in Python and Bash scripting

    ·System Admin level expertise in Linux and Open-Source technologies

  • Training Talent

    Consultor Cisco Ccnp Wireless Enterprise Networking

    hace 3 semanas

    Training Talent México

    **Vacante para la empresa Training Talent en Benito Juárez, Ciudad de México**: · **¿Quiénes somos?** · - Muy buen ambiente de trabajo, flexibilidad y crecimiento real; Somos líderes en el mercado en soluciones IP on premise y nube, trabajamos de forma cercana con marcas como Cis ...

  • Training Talent

    Consultor Cisco Ccnp Wireless Enterprise Networking

    hace 2 semanas

    Training Talent Tlahuac, México

    **Vacante para la empresa Training Talent en Benito Juárez, Ciudad de México**: · **¿Quiénes somos?** · - Muy buen ambiente de trabajo, flexibilidad y crecimiento real; Somos líderes en el mercado en soluciones IP on premise y nube, trabajamos de forma cercana con marcas como Cis ...

  • Training Talent

    Consultor Cisco Ccnp Wireless Enterprise Networking

    hace 3 días

    Training Talent Tlahuac, México

    **Vacante para la empresa Training Talent en Benito Juárez, Ciudad de México**: · **¿Quiénes somos?** · - Muy buen ambiente de trabajo, flexibilidad y crecimiento real; Somos líderes en el mercado en soluciones IP on premise y nube, trabajamos de forma cercana con marcas como Cis ...

  • Reclutamiento IT

    Consultor Cisco Ccie Wireless, Enterprise, R&s

    hace 1 semana

    Reclutamiento IT Tlahuac, México

    **Vacante para la empresa Reclutamiento IT en Benito Juárez, Ciudad de México**: · **¿Quiénes somos?** · - Muy buen ambiente de trabajo, flexibilidad y crecimiento real; Somos líderes en el mercado en soluciones IP on premise y nube, trabajamos de forma cercana con marcas como Ci ...

  • Reclutamiento IT

    Consultor Cisco Ccie Wireless, Enterprise, R&s

    hace 2 semanas

    Reclutamiento IT Tlahuac, México

    **Vacante para la empresa Reclutamiento IT en Benito Juárez, Ciudad de México**: · **¿Quiénes somos?** · - Muy buen ambiente de trabajo, flexibilidad y crecimiento real; Somos líderes en el mercado en soluciones IP on premise y nube, trabajamos de forma cercana con marcas como Ci ...

  • Cisco Systems, Inc.

    Technical Consulting Engineer, Enterprise Wireless

    hace 1 semana

    Cisco Systems, Inc. Ciudad de México

    Technical Consulting Engineer, Enterprise Wireless · Location: · Alternate Location · Area of Interest · Technical Support · Job Type · Professional · Networking, Wireless, Mobility · Job Id · Technical Consulting Engineer, Enterprise Wireless · What You'll Do · Custom ...

  • Cognizant Technology Solutions

    Network Engineer

    hace 1 semana

    Cognizant Technology Solutions Ciudad de México

    We're hiring · At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we pr ...

  • Nestle

    Sr Network Engineer

    hace 1 semana

    Nestle Ciudad de México

    **About IT in Nestlé** · We are a team of IT professionals from many countries and diverse backgrounds, each with unique missions and challenges in the biggest health, nutrition and wellness company of the world. We innovate every day through forward-looking technologies to creat ...

  • CommScope

    Enterprise Account Manager Ruckus

    hace 2 semanas

    CommScope Federal, México

    In our 'always on' world, we believe it's essential to have a genuine connection with the work you do. · **Enterprise Account Manager RUCKUS.** · The Enterprise Account Manager for Service Providers is responsible for establishing, managing, and growing RUCKUS business with assig ...

  • Harman International

    Sr. Mechanical Engineer

    hace 2 semanas

    Harman International México

    HARMAN's engineers and designers are creative, purposeful and agile. As part of this team, you'll combine your technical expertise with innovative ideas to help drive cutting-edge solutions in the car, enterprise and connected ecosystem. Every day, you will push the boundaries of ...

  • Engage ESM

    Network Engineer

    hace 3 semanas

    Engage ESM Ciudad de México

    **Publication Date**:Mar 21, 2023**Ref. No**:468060**Location**:Mexico City, Mexico city, MX, 06600**About Atos** · - Atos is a global leader in digital transformation with 107,000 employees and annual revenue of over € 11 billion. European number one in cybersecurity, cloud and ...

  • Harman International

    Compliance & Certification Engineer

    hace 2 semanas

    Harman International México

    HARMAN's engineers and designers are creative, purposeful and agile. As part of this team, you'll combine your technical expertise with innovative ideas to help drive cutting-edge solutions in the car, enterprise and connected ecosystem. Every day, you will push the boundaries of ...

  • Atos

    Network Engineering

    hace 2 semanas

    Atos Ciudad de México

    **Publication Date**: · Feb 20, 2023 · **Ref. No**: · 468060 · **Location**: · Mexico City, Mexico city, MX, 06600 · About Atos · Atos is a global leader in digital transformation with 107,000 employees and annual revenue of over € 11 billion. European number one in cybersecurity ...

  • Atos

    Network Engineering

    hace 2 semanas

    Atos Ciudad de México

    **Publication Date**: · Feb 23, 2023 · **Ref. No**: · 468061 · **Location**: · Mexico City, Mexico city, MX, 06600 · About Atos · Atos is a global leader in digital transformation with 107,000 employees and annual revenue of over € 11 billion. European number one in cybersecurity ...

  • Honeywell

    Sr Advanced Software Engr

    hace 2 semanas

    Honeywell Ciudad de México

    Job Title: Senior Software Engineer · - Server Application uses Apache WEB Server, Application Server, IBM Informix Dynamic Database Server, Red Hat Enterprise Linux. · - Lights Controller: This Systems acts as hub for Lights H/W and directs the operation of Lights. This system i ...

  • Energizer

    Engineer Iii, Network

    hace 3 semanas

    Energizer Ciudad de México

    What you'll love about this job: · **Remote Opportunity / Supporting Global Network / Supporting a Technology Refresh** · This is Energizer Holdings, Inc.: · Energizer Holdings responsibly creates products to make lives easier and more enjoyable. To do this, we lean into our cult ...

  • Hewlett-Packard CDS GmbH

    Presales Engineering Internship

    hace 2 semanas

    Hewlett-Packard CDS GmbH Ciudad de México PrácticasSHIP

    This role has been designated as 'Edge', which means you will primarily work outside of an HPE office. · Hewlett Packard Enterprise advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make ...

  • Harman International

    Principal Mechanical Engineer

    hace 1 semana

    Harman International México

    HARMAN's engineers and designers are creative, purposeful and agile. As part of this team, you'll combine your technical expertise with innovative ideas to help drive cutting-edge solutions in the car, enterprise and connected ecosystem. Every day, you will push the boundaries of ...

  • Dell Technologies

    Senior Analyst

    hace 2 semanas

    Dell Technologies Ciudad de México

    Senior Analyst · - Penetration Testing · Join usas a Senior Analyst on our Penetration Testing team in **Mexico - Remote**to do the best work of your career and make a profound social impact. · What you'll**achieve.** · **Responsibilities**: · - Conduct andparticipate in authoriz ...

  • Cisco Systems

    Consulting Engineer

    hace 1 semana

    Cisco Systems Ciudad de México

    **What You'll Do**- Drive technology design, implementation, execution, and/or optimization for projects/accounts to accelerate customer outcomes.- · - Assist customers with integration and implementation of tools, systems, and service assurance for Cisco technologies.- · - Suppo ...