Invoicing Team Lead - Monterrey, México - AMS

AMS

Empresa verificada

Monterrey, México

hace 3 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

About Us:

We are AMS. We are a talent solutions business. Working with clients across the globe, we have learnt what it takes to build a high performing employer. It starts with talent; sourcing, selecting and keeping the right people in the right jobs.

To do this well, you need unmatched expertise in digital innovation, and a deep understanding of the complex needs of the talent you are seeking to engage - whether that talent is external to your business or already inside it.

Taking a holistic approach to the HR value chain and to attracting and retaining a world class workforce enables business success.

10,000+ experts, across 120+ countries, speaking more than 50 languages, delivering projects for the world's most admired companies. We are AMS. This is what we do. Talent is our world.

The Role:

Sales Order Team Leader has a critical role to play in that business change and is required to present good leadership skills as well as solid operational understanding of activities in a customer invoicing process in order to build and lead a high performing and engaged team located in Mexico.

Key Accountabilities:

A central Sales Order team in finance operations department will support the timely & accurate customer invoicing and a proper revenue recognition in AMS accounting ledger.

The role will directly manage sales order specialist and coordinators.

Key Responsibilities

Building and leading the local team of 410 Sales Order specialists in Mexico
Ensuring high team morale and performance in a rightsized team
Supporting Sales Order Manager and be a point of escalation for Sales Order team
Embedding a continuous improvement mindset and leading CI initiatives to improve quality, efficiency and to reduce the workload level seasonality (e.g. during month end)
Contributing to an efficient risk management environment and implementing and maintaining the suitable internal controls
Quality Management including building and maintaining knowledge base and supporting the personal development
Building a strong backup structure that allows proper workload allocation and reduces the operational pressure
Holiday planning for the team to avoid high planned absenteeism and reduces the risk during adhoc absences or during high workload season
Team performance management including regular KPI reporting and individual conversations
Understanding the operational activities and ability to support or own processes run by Sales Order team
Translating the departmental objectives into individuals' goals
Building partnership with stakeholders in Finance, CST and Delivery

Skills & Experience:

Critical Knowledge, Skills and Experience

Ability to lead the high performing and engaged team
Crossfunctional knowledge to understand how the sales order activities impact the profitability, accounting, cash management, local reporting needs
Proficiency in extracting, analysing and summarising the numerical transactional data, including experience in data analysis in MS Excel
Ability to understand the contractual terms impacting the value and timeline of customer invoicing
Ability to recommend and justify operational changes with reference to other teams' business needs
Good understanding of services offered by AMS
Continuous improvement mindset

Desirable Knowledge, Skills and Experience

Project management and change management experience
Experience in customer invoicing in a multinational environment
Performance management experience
Experience in using ATS, Decisions or MS D36
Experience in working with senior leadership team
Risk management and quality management experience

Other:

At AMS, different is not just good, it's valuable.

As a global organization, we recognize the value of different perspectives and experiences in prompting innovation, sparking creativity, and solving problems.

As an equal employment opportunity organization, we do not discriminate against any employee or applicant for employment based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, disability and all other categories protected by law.