Journal Sales Administrator - Miguel Hidalgo, México - Informa Markets México

Informa Markets México

Empresa verificada

Miguel Hidalgo, México

hace 2 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

Taylor & Francis is one of the world's largest publishers of high-quality, peer reviewed scholarly journals, books, e-books and reference works.

We empower learners, thinkers and doers with trusted knowledge that advances research and enriches lives. We bring together diverse people, ideas and opinions to validate and publish the experts, theories and truths that matter. And we've been doing this in an unbroken arc since 1798.

The Journal Sales Administrator role at Taylor & Francis reports to the Journal Sales Administration Manager. This role is a vital part of our Journal business, directly supporting our Journal Sales Account Managers.

This JSA position will provide direct support in our LATAM region, but will be working closely with colleagues in the US as well as teams in the UK.

We are a driven and collaborative team with a continuous improvement mindset.

Responsabilidades e atribuições Responsibilities**:

Support all aspects of Americas journal sales, including assisting in sales proposals, running reports, supporting sales contact/CRM database, creating quotes, and processing invoices
Generate reports that assist in sales analysis and account management processes
Support the sales team by working with internal databases to provide reporting and information on an as needed basis
Conduct customer subscription research and analysis
Work with the Americas sales team to meet division revenue objectives
Other duties as assigned by management

Key Tasks:

Under direction of Journal Sales Administration Manager and guidance from Senior Journal Sales Administrators, support the sales process by
Reporting on current spend across group
Chasing and logging license agreements
Assisting in usage analysis
Ensuring all relevant information is shared with appropriate sales account manager(s) to ensure timely customer communication
Under direction of Journal Sales Administration Manager and guidance from Senior Journal Sales Adminstrators, support the postsales process by
Responding timely and accurately to customer queries regarding invoices and billing issues
Responding timely and accurately to customers regarding usage, entitlements, and all product access issues

Requisitos e qualificações Skills and Experience**:

Strong organizational, prioritization, and project management skills with the demonstrated ability to manage multiple projects and deadlines simultaneously
Excellent professional communication (written, verbal, and listening) and presentation skills at all levels of business
Effective relationship management skills to form strong relationships and partnerships both internally and externally
Keen attention to detail with the ability to proactively identify and address problems
Experience in SAP and Salesforce (SFDC) preferred, or equivalent experience in similar CRM systems
Bachelor's degree (or equivalent experience) required
Fluent in Spanish and English, proficiency in Portuguese a plus
One or more years in publishing, library or library consortium preferred

Un grupo líder en eventos internacionales, servicios digitales y experiência académica.

Conectamos personas y mercados a través de soluciones de audiencia, contenido digital especializado, eventos híbridos e inteligencia de mercado, construyendo una relación y viaje de negocios entre empresas y mercados los 365 días del año.

Ayudamos con la atracción, conversión y compromiso de nuevos clientes, combinando acciones físicas y digitales, brindando relaciones, experiências y negocios a clientes en todo el mundo.

Además, Informa Markets:

Cotiza en la Bolsa de Valores de Londres
Es miembro del FTSE 100 (Financial Times Stock Exchange Index), principal indicador de activos en Gran Bretaña
Cuenta con 5 divisiones de negocio, todas con el propósito de conectar personas y mercados a través de la alineación y el aprendizaje