- Identify, prioritize, and manage local and global AMS initiatives based on business priorities and requirements.
- Meet regularly with regional business leaders to capture key feedback and concerns.
- Meet regularly with AMS support leaders to discuss KPIs, SLAs, and other metrics to ensure high performance of support teams.
- Coordinate closely with Application Standards and Support Team to prioritize Regional Requests and Enhancements using the Global Demand Management Process.
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Us Ams Support Coordinator - Monterrey, México - Axen
Descripción
DescripciónEn AXEN IT Consulting estamos creciendo exponencialmente con clientes y grandes proyecciones de crecimiento, Contamos con más de 25 años de experiência en el mercado de servicios de tecnologías de la información, Enfocados en nuestro crecimiento y al mismo tiempo ofreciendo planes de mejora a nuestro talento, Actualmente estamos buscando "US AMS Support Coordinator " con el siguiente perfil:7+years in IT Support Role4+years in AMS related roleBachelor Degree preferredResponsibilities:Projects Manage
Regional Feedback Collection
Provide AMS Support Quality Assurance
Application Standards and Support Team deliverables
Beneficios:
Oferta de trabajo basada en tus expectativasCrecimiento y estabilidad laboral.
Beneficios superiores a los de ley.
Plan de desarrollo profesional personalizado.
Sé parte de nuestro equipo7 years