Software Support Specialist - Guadalajara, México - amdocs

amdocs

Empresa verificada

Guadalajara, México

hace 3 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

Job ID:
175973

Required Travel :

Minimal

Managerial - No

Location:

:
reqLocation

Who are we?:

In one sentence:

What will your job look like?:

Monitoring of loads and ELT processes for all Lines of business
Active monitoring of receipt of critical files
Handle jobs and processes failures and recovery of it
Communication to stake holders, leadership and business clients for issue updates throughout problem resolution
Create a solid first line of defense and be a gatekeeper to production for production stability and business continuity
Provide active support to Business questions
Support to Platform / Snowflake Database team in production IDs and EMR cluster
Monitoring and support to Front end tool for availability as such tool are critical for business users
Monitoring Dashboard for production anomalies and come up with suggestions for future enhancements to Dashboard
Maintain Runbook documentation up to date
Data catchup and follow up with source systems for data issues
All you need is

Bachelor's degree in Computer Science/Information Technology or equivalent 6+ years' experience as a Software Support Engineer
Must have
Production support experience
Data analytical and problemsolving skills
Hand on experience working with AWS services like Lambda, EMR, SNS, EC2, S3, EKS, CloudWatch, Security
Database knowledge of Snowflake and Dynamo DB with very Strong SQL skills.

Linux

Strong in Linux and scripting

Good communication skills

Verbal and Written
Team player and ability to gel in cross module team

Good to have

Knowledge and prior experience in Python, Spark
Big plus

Airflow, Jenkins

Familiarity will be a plus
AWS, Snowflake certifications are a plus.

Why you will love this job:

Get a chance to gain valuable experience and wide knowledge of Software integrative systems
Get the opportunity to be exposed to advance marked technologies and working with multi channels and divers area of expertise

**Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce