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Profesionales
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Cuernavaca
Israel Zhuky

Israel Zhuky

Customer Service Representative

Atención al Cliente / Soporte

Cuernavaca, Cuernavaca

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Servicios ofrecidos

Experienced Customer Service Representative dedicated to providing quality care for ultimate customer satisfaction. Proven ability to establish and maintain excellent communication and relationships with clients.

Tarifa aproximada: MXN$ 200 por hora

Experiencia

B2B Customer Service Representative at Hasko Trading Inc, Los Angeles
NOVEMBER 2021 —PRESENT
● Provide excellent customer service, providing the best solutions in a timely manner, complying with our quality standards.
● Compliance with SLAs to response times and resolutions.
● Document and alert the team of sudden problems (based on user reports) in the internal messaging software.
● Achieve pre-established service and efficiency goals.
● Maximize our benefits and services to keep our customers loyal to the brand.
● Check the status of back-orders and prepare a report.
● Reply emails on intercom regarding Amazon, Shopify, WooComerce and Etsy orders pricing and availability, Emergency Order entry, backorder Status, Tracking/Shipping information, production delays, freight forwarders, and returns to achieve first call resolution goals.
● Email Printify Merchant Support about merchants uploading copyrighted content.

Educación

International relations degree

Profesionales del mismo sector Atención al Cliente / Soporte que Israel Zhuky

Profesionales de diferentes sectores cerca de Cuernavaca, Cuernavaca

Otros usuarios que se llaman Israel

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