Jesus Ramon Padilla Sanchez De Los Monteros

I am a person committed to my responsibilities, I never miss a day of work, I learn quickly, I work very well under pressure, I am very empathetic, I like to be a leader, as well as an example as a family man

EXPERIENCE

Click and buy it Bilingual Agent/QA

August 2019 February 2023 INBOUND CALLS:

RETENTION AGENT

Find the way to stop members to cancel services by:

Change as internet packages, special channels, sports, news, adding value to each service based on customer needs.

QA AGENT

Listen to agents calls to make sure the performance reach standard on each call. Feedback to improve

Weekly meetings whit agents whit a low performance

BILING AGENT:

Allstate insurance

Bilingual Agent

September 2017 June 2019

Check members bill, due date, billing adjustments, discounts

GED south carolina, In desing diplomat