- Performing customer data base analysis and update using customer and sales documentation and internal and external
- Daily Calls with customer to verify accounts information.
- Interaction with local teams for status and follow-up actions.
- Analyzing and reviewing existing customer information for specific purposes
- Recommend improvements and changes under communications between Colgate and the customers.
- Bachelor Degree
- 1 year of experience in Customer Service or Calls centers.
- Proficient English
- Intermediate French (Desireable)
- Knowledge with an ERP (Desirable)
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CBS Credit To Cash Analyst - Miguel Hidalgo, México - Colgate-Palmolive Company
Descripción
No Relocation Assistance Offered
# Del.Miguel Hidalgo, Mexico City, Mexico
Who We Are
Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under brands such as Colgate, Palmolive, elmex, hello, meridol, Sorriso, Tom's of Maine, EltaMD, Filorga, Irish Spring, PCA SKIN, Protex, Sanex, Softsoap, Speed Stick, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill's Pet Nutrition.
We are recognized for our leadership and innovation in promoting sustainability and community wellbeing, including our achievements in decreasing plastic waste and promoting recyclability, saving water, conserving natural resources and improving children's oral health.
If you want to work for a company that lives by their values, then give your career a reason to smile and join our global team
Job Summary:
The purpose of CBS Mexico – Finance is to drive efficiency and effectiveness across all finance areas including Accounting & Reporting, Supply Chain Finance, Credit to Cash and Accounts Payable. The Credit to Cash Analyst will focus specifically on customer collection analysis, and customer service, reviewing new and existing customer claims. The backup role will involve assisting with specific customer account issues.
Main Responsibilites:
Qualifications and Education:
Our Commitment to Sustainability
With the Colgate brand in more homes than any other, we are presented with great opportunities and new challenges as we work to integrate sustainability into all aspects of our business and create positive social impact. We are determined to position ourselves for further growth as we act on our 2025 Sustainability & Social Impact Strategy.
Our Commitment to Diversity, Equity & Inclusion
Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.
Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
Reasonable accommodation during the application process is available for persons with disabilities. Please contact with the subject "Accommodation Request" should you require accommodation.
#LI-Hybrid
