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    It Application Support Leader - Xico, México - Consolide´

    Consolide´
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    Descripción

    CONSOLIDÉ, brinda alternativas de ahorro en los costos asociados a la nómina y al recurso humano, reduciendo costos y eliminando la carga administrativa de procesos que no generan utilidad a su empresa.

    Nos encargaremos de cálculos complejos como el Payroll (maquila de nómina) y de procesos de búsqueda especializados en reclutamiento.

    IMPORTANTE EMPRESA DEL GIRO FINANCIERO A NIVEL GLOBAL, SE ENCUENTRA EN BUSQUEDA DE IT Application Support LeaderSI CUMPLES CON LO SIGUIENTE, POSTULATE
    REQUERIMOS:
    Lic.

    En informática o ingeniería en Sistemas o a fin Concluida
    Género:

    indistintoExperiência en Mínima de 04 años en el puestoAtención de clientes internos y externosAdministración, seguimiento de tareas y mejoras de los procesosAnálisis de problemáticas.

    Supervisor de personalConocimientos en MySQL; armado de estructuras yBase de datos desde cero.


    jQuery:

    De Consulta de alto nível con uso de mucho volumen de información.
    BI (inteligencia de negoción); análisis de informaciónDesarrollo.


    NetDeseables metodologías ágiles
    RESPONSABILIDADES Y ACTIVIDADES:

    Asignación de tickets a los integrantes del equipo y seguimiento.
    Coordinación de los horarios de trabajo del equipo de HelpDeskSeguimiento al monitoreo de clientes mediante la herramienta PRTGElaboración de soportes y/o reportes mediante la plataforma SQLCreación de manuales de procesosSeguimiento a métricas y mejoras del departamentoSeguimiento a los procesos de calidad del departamentoSupervisar la respuesta en tiempo y forma de las solicitudes (Tickets)

    Análisis y solución de Problemáticas reportadas interna y externamente
    Modalidad:
    presencial
    Zona de trabajo: Monterrey, Nuevo León
    LOS CANDIDATOS SERAN CONTACTADOS CON LADA 998 DE QUINTANA ROO*OFRECEMOS
    :Sueldo Bruto**: $21,000.00Prestaciones de ley30 días Aguinaldo10% Vales de despensaSeguro de VidaSeguro Gastos Médicos Mayores10 días de vacaciones (1er año)13% Fondo de Ahorro


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