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IT Technology Services Specialist - San Pedro Garza García, México - SAP
Descripción
We help the world run better
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
What you will do
EXPECTATIONS AND TASKS
As IT Technology Services Specialist you are responsible for:
• Conceptual design, configuration and administration of server landscapes with focus on Windows Operating systems
• Cloud administration skills
• Drive innovation to optimize, automate and standardize the operational delivery processes
• Managing the daily operations, ensure high availability
• Strong collaboration with server management units in the Service Centers of Global IT IS
• Strong alignment and close cooperation with internal customers and partners
• Willingness to take on call duty
What you bring
EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES
Your strengths are:
• Advanced technical background for server operating systems (Windows)
• Practical experience with Cluster & HA solutions is preferable.
• IT Security knowledge.
• Microsoft Azure administration skills
• Experience on large, non-homogeneous landscapes
• BladeLogic, HANA and scripting experience (Perl, Shell,...) is a plus
• You like to work in international teams, communicating in English fluently
WORK EXPERIENCE
• 5+ year work experience in server administration (3rd level support)
• Multiyear, intercultural work experience in international teams
• IT process map (Incident and Problem Management)
SKILL DESCRIPTION
• 5+ years' experience in Windows administration.
• 5+ years' experience in LVM, Multipath, OS patch package management, disaster recovery.
• 2+ years' experience in Network technologies, bash scripting (perl optional), remote console management tools
• Good to have: BladeLogic operation, Hypervisor operation (VMWare, Xen or related), Nagios, Sophos, Legato, IO Fusion, GPFS, CMDB
Meet your team
PURPOSE AND OBJECTIVES
SAP CPIT Business Infrastructure Operations is SAP's IT-infrastructure provider and is responsible for running SAP's backend technology including operations of state-of-the-art datacenters as well as client technology (end-user equipment) around the globe. Business Infrastructure Operations Americas is responsible for 24x7 operations of important and critical SAP systems and applications embedded in an international delivery approach.
As part of BSS team, the "Cloud Platform enablement" team is focusing on shared infrastructure services. Main locations of BSS are Germany, Mexico and India. Operations are focused on high available infrastructure landscapes (server cluster, operating systems with support of storage systems).
Driving continuous improvement is one main lever to increase operation availability and efficiency. Infrastructure landscape re architecture and new technology adoption is another important part. Global thinking and a strong customer focus are essential.
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.