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    Business Analyst 5-Ops - Zapopan, México - Ll Oefentherapie

    Ll Oefentherapie
    Ll Oefentherapie Zapopan, México

    hace 2 semanas

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    Descripción
    Provides programs to improve operational efficiency, consistency, and compliance in support of the organization's financial and tactical business objectives. Provides business practices and processes. Develops, communicates, and trains the organization on business practices and processes.
    ITIL (Information Technology Infrastructure Library) Certification and 4+ years ITSM (Information Technology Service Management) related experience is criticalProcess development experience (Six Sigma, Lean) strongly desiredMajor Incident / Service Interruption crisis call management, acting as management escalation point of contact strongly desiredBusiness analytics background with prior experience developing KPI dashboards strongly desiredWill perform senior executive level presentation and summary reporting, 5+ years experience strongly desiredPrior experience with root cause analysis investigation and reporting strongly desiredPrior experience training and mentoring others and developing talent strongly desiredPrior experience in services sales is preferred Career Level -
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