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    Costumer Success - Xico, México - Mrb

    Mrb
    Mrb Xico, México

    hace 1 semana

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    Descripción

    Vacante para la empresa MRB en Polanco
    • Miguel Hidalgo, Ciudad de México:
      Importante Consultoria de Tecnología, te invita a formar parte de su equipo de trabajo.


    *COSTUMER SUCCESS
    Requisitos:

    -
    Escolaridad: Lic. Sistemas o Ing. Sistemas o Lic. Administración de Empresas.- Conocimiento profundo de los productos o servicios de la empresa.-
    Familiaridad con las herramientas de gestion de relaciones con el cliente CRM.-
    Comprención de las mejores practicas de Customer Success.-
    ExérienciaCompetencias
    :Honestidad, lealtad, trabajo en equipo, integridad, respeto, Proactividad, Prudencia y confidencialidad.

    *Funciones
    :

    -
    Administrar y mantener un portafolio de cuentas de clientes asignados
    - Proporcionar asesoramiento proactive a los clientes sobre como utilizer nuestros productos o servicios de manera efectiva
    - Identificar y resolver de manera rapida y eficaz cualquier problema o desafio que los clientes puedan enfrentar.
    - Proporcionar capacitación y recursos a los clientes para asegurarse de que esten plenamente informados sobre las caracteristicas y funcionalidades
    - Idenificar oportunidades de venta cruzada
    - Realizar seguimiento regular con los clientes para garantizar su satisfacción continua y su fidelidad a largo plazo.


    Horario:

    Lunes a Viernes de 09:30 a 18:30 hrs.

    *Salario Mensual:

    $12,000 netos + Prestaciones de ley+ Estabilidad laboral
    Zona de trabajo:Polanco, Miguel Hidalgo, CDMX
    Interesados:
    Postularse por este medio*Nível de educación deseada
    :Superior - tituladoNível de experiência deseada
    :Nível MedioFunción departamental
    :Comercial / VentasIndustria**:Consultoría, asesoría y servicios empresariales

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