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Costumer Success - Xico, México - Mrb
Descripción
Vacante para la empresa MRB en Polanco
Importante Consultoria de Tecnología, te invita a formar parte de su equipo de trabajo.
*COSTUMER SUCCESS
Requisitos:
-
Escolaridad: Lic. Sistemas o Ing. Sistemas o Lic. Administración de Empresas.- Conocimiento profundo de los productos o servicios de la empresa.-
Familiaridad con las herramientas de gestion de relaciones con el cliente CRM.-
Comprención de las mejores practicas de Customer Success.-
ExérienciaCompetencias
:Honestidad, lealtad, trabajo en equipo, integridad, respeto, Proactividad, Prudencia y confidencialidad.
*Funciones
:
- Administrar y mantener un portafolio de cuentas de clientes asignados
- Proporcionar asesoramiento proactive a los clientes sobre como utilizer nuestros productos o servicios de manera efectiva
- Identificar y resolver de manera rapida y eficaz cualquier problema o desafio que los clientes puedan enfrentar.
- Proporcionar capacitación y recursos a los clientes para asegurarse de que esten plenamente informados sobre las caracteristicas y funcionalidades
- Idenificar oportunidades de venta cruzada
- Realizar seguimiento regular con los clientes para garantizar su satisfacción continua y su fidelidad a largo plazo.
Horario:
Lunes a Viernes de 09:30 a 18:30 hrs.
*Salario Mensual:
$12,000 netos + Prestaciones de ley+ Estabilidad laboral
Zona de trabajo:Polanco, Miguel Hidalgo, CDMX
Interesados:
Postularse por este medio*Nível de educación deseada
:Superior - tituladoNível de experiência deseada
:Nível MedioFunción departamental
:Comercial / VentasIndustria**:Consultoría, asesoría y servicios empresariales