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    Collections Analyst - Guadalajara, México - Koch Global Services

    Koch Global Services
    Koch Global Services Guadalajara, México

    hace 2 semanas

    Default job background
    Descripción

    What You Will Do in Your Role
    • Research and resolve all issues with invoices and statement of accounts
    • Document correspondence and update account as needed in system of record
    • Research various systems, repositories, and customer portals to investigate and resolve unpaid invoices
    • Coordinate internal resources to resolve billing issues, customer disputes and total account reconciliations
    • Establish relationships with the business and deductions to assist in managing the portfolio
    • Escalate invoices issues accordingly
    • Support deductions management team to ensure issues/problems are resolved in a timely manner
      The Experience You Will Bring
    • Technical degree or experience in business, finance, or related field
    • Spanish and English written and verbal communication years in B2B Collections or comparable experience
      What Will Put You Ahead
    • Bachelor's degree in business, finance, or related field
    • Experience with S4 HANA and/or GETPAID// Infinium system
    • Experience with Salesforce
    • English language fluency
      Skills and Abilities:
    • Must be action oriented and possess excellent time management and organizational skills and manage multiple priorities meeting tight deadlines.
    • Ability to analyze large data sets in spreadsheets and utilize Excel analysis tools including pivot tables, v
    • lookup, and if
    • then logic.
    • Work collaboratively with other departments and functional teams to coordinate effective solutions, communicate effectively across teams, functions, and departments.
    • Communicate (verbally and written) clearly and concisely and adjust communication style to improve performance.
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