Trabajos
>
Mexico City

    Quality Coordinator AIS - Mexico City, México - Welocalize

    Welocalize
    Welocalize Mexico City, México

    hace 14 horas

    Default job background
    Descripción
    As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them.
    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    The purpose of the role varies, depending on the assigned function stream: Quality Operations – Supports Operations team in delivery of services ensuring client and company specific quality standards are met. Quality Process Excellence – Supports the development of processes and improvement effort for the short term.

    Main Duties

    • The following is a non-exhaustive list of responsibilities and areas of ownership of the Quality Coordinator:
    Depending on Focus Area:
    • May analyze data on quality and vendor performance, produces statistical quality reports and creates related documentation on RCA, QIP and CAPAs - with limited support from Managers. Plans and coordinates LQAs, analyzes scores and follows up with resources on fails results - with limited support from Managers.
    • May educate resources on LQA arbitration workflow and best practices, provides support during arbitration process. Escalates if any reply is delayed.
    • May monitor results and follow up with resources where quality expectations are not met.
    • Analyze RCAs provided by resources and request clarifications, as necessary. Provides support to resources with regards to preventive and corrective actions.
    • Is responsible for completion of tasks & responsibilities within the assigned function stream.
    • May own a portfolio of designated accounts and support with data analysis for conversations with customers regarding quality while anticipating their needs, analyzing root causes, performing corrective and preventive actions, and escalation matters while maintaining client facing documentation.
    • May support the development of new processes and assess current processes to lead and drive process improvements.
    Training and support
    • Coordinates and/or supports the delivery of trainings to internal and/or external resources.
    • Analytics, Reporting, Knowledge and Asset Management.
    • May contribute to preparation of presentation for QBRs or other Quality initiatives.
    • May analyze data or create reports related to performance, trends, and other statistical quality reports.
    • May maintain language assets (creation and maintenance of glossaries, style guides, TMs, etc.).
    • May execute the quality framework initiatives.
    Communication
    • Organizes and hosts meetings with different stakeholders as applicable - with support of Manager.
    • Authors and sends communications to external resources regarding process or specific changes.
    • Collaborates and coordinates across all Quality Focus areas as required.

    Experience

    • Experience and proven track record in Localization Vendor Coordination, Language Team coordination or Quality coordination specifically and advantage.
    • Working experience in an ISO quality certified translation company an advantage.
    • Fluent in English (both written and spoken); an additional language at a fluent level (both verbal & written) preferred.
    • Demonstrates good negotiation skills and situational awareness.
    • Detail oriented and process driven.
    • Strong in problem solving with attention to time constraints while being accountable for the quality of the deliverables.
    • Takes initiative and ownership to get the job done.
    • Team player with the ability to problem-solve and show initiative.
    • Results driven work ethic with high Energy and Enthusiasm levels.
    • Ability to manage multiple priorities in a fast-paced, time-sensitive, and deadline-driven work environment.
    • Ability to adapt in changing work environment.
    • Excellent communication skills with the ability to present structured arguments to diverse audiences, incl. colleagues, customers and vendors, and influence others.
    • BA Degree but experience in the industry in lieu of Degree acceptable. Fields: Linguistics, Foreign Languages, Modern Languages, Translation, or related fields.

    Key Competencies

    • Is a strong Listener and effective Collaborator.
    • Understands the importance of Objective & Key Results (OKRs) and is Results Orientated.
    • Actively drivesPerformance and Delivers results.
    • Proactively develops clear solutions to complex problems.
  • Welocalize, Inc.

    Quality Coordinator AIS

    hace 1 día

    Welocalize, Inc. México

    As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and a ...

  • CEMEX

    HR Analytics Advisor

    hace 1 día

    CEMEX México

    Identify & conduct Global HR analytics: Descriptive, Diagnostic, Predictive & Prescriptive (incl. AI) · - Coordinate Global HR Analytics Network (CoE, OHR & Regions) · - Provide transparency on best practices & use cases (Int. & Ext.) · **Main Responsibilities**: · - Identify and ...

  • Foxconn-D Group

    Equipment Engineer

    hace 9 minutos

    Foxconn-D Group México

    **Equipment Engineer** · **About Company** · Established in Taiwan in 1974, Foxconn Technology Group (Foxconn) is the world's largest electronics manufacturer. Foxconn is also the leading technological solution provider, and it continuously leverages its expertise in software and ...

  • Accruent

    Human Resources Administrator- Remote

    hace 21 horas

    Accruent Ciudad de México

    **Why you want to work for our Human Resources team**: · The Human Resources team has a mission to advocate for all employees from individual contributor level to managers and beyond. This team has a passion for creating a supportive work environment to make sure our staff is ope ...

  • Motorola Solutions

    Sales Support Specialist Latam

    hace 21 horas

    Motorola Solutions México

    **Company Overview**: · At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are sa ...

  • DiDi Global

    Strategy and Operations Intern

    hace 21 horas

    DiDi Global Ciudad de México

    Company Overview: · DiDi Global Inc. is the world's leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared ...

  • DiDi Global

    Data and Strategy Manager

    hace 2 días

    DiDi Global Ciudad de México

    Company Overview: · DiDi Global Inc. is the world's leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared ...

  • DiDi Global

    Ssl Learning

    hace 3 días

    DiDi Global Ciudad de México

    Company Overview: · DiDi Global Inc. is the world's leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared ...

  • DiDi Global

    Risk Sr Analyst

    hace 1 día

    DiDi Global Ciudad de México

    Company Overview: · DiDi Global Inc. is the world's leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared ...

  • DiDi Global

    Driver Platform Regulatory Intern

    hace 4 días

    DiDi Global Ciudad de México

    Company Overview: · DiDi Global Inc. is the world's leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared ...

  • Marriott International, Inc

    Whatever Whenever Manager

    hace 1 día

    Marriott International, Inc Ciudad de México

    **Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** W Mexico City, Campos Eliseos 252, Mexico City, Edomex, Mexico · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Management · **JOB SUMMARY** · Responsible ...

  • UCB

    In-field Digital Execution Coordinator

    hace 1 día

    UCB Colonia Polanco, México

    This is a key position to achieve the fully alignment between field execution and digital strategy · **Key activities** · - Assure that the digital strategy is executed according to the stablished plan · - Assure the understanding of the customer facing of the digital strategies ...

  • Azka IT Consulting

    Jda or Manhattan

    hace 10 minutos

    Azka IT Consulting Miguel Hidalgo, México

    **Senior Associate Consultant WMS** · Associate Consultant · 102437BR · **About Us** · Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of ex ...

  • EY

    Client Technology: Service Delivery Manager

    hace 21 horas

    EY Miguel Hidalgo, México

    **CT Service Delivery Manager**: · **Rank: Supervising Associate**: · Fueled by strategic investment in technology and innovation, Client Technology seeks to drive growth opportunities and solve complex business problems for our clients through building a robust platform for busi ...

  • EY

    Client Technology: Ops

    hace 21 horas

    EY Miguel Hidalgo, México

    **Applications Onboarding Lead**: · **Rank: Assistant Director**: · Fueled by strategic investment in technology and innovation, Client Technology seeks to drive growth opportunities and solve complex business problems for our clients through building a robust platform for busine ...

  • EY

    Client Technology Latam: Front End Developer

    hace 21 horas

    EY Miguel Hidalgo, México

    Fueled by strategic investment in technology and innovation, Client Technology seeks to drive growth opportunities and solve complex business problems for our clients through building a robust platform for business and powerful product engine that are integral to innovation at sc ...

  • PepsiCo

    Shopper Mkt Lf Expos Analyst

    hace 9 minutos

    PepsiCo Miguel Hidalgo, México

    Overview: · **We Are PepsiCo** · Join PepsiCo and dare to transform We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we're excited about the future and working together to make the world a better place. · Being part of Pepsi ...

  • EY

    Client Technology

    hace 21 horas

    EY Miguel Hidalgo, México

    Fueled by strategic investment in technology and innovation, the Client Technology function of EY seeks to drive growth opportunities and solve complex business problems for our clients. We build robust technology platforms for business and powerful product engines that enable in ...

  • HSBC

    Digital Designer

    hace 1 día

    HSBC Azcapotzalco, México

    -Job description · If you're looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you'll be. · HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries ...

  • Fundraise Up

    Gtm Enablement Coordinator, Messaging, Mexico

    hace 1 día

    Fundraise Up Iztapalapa, México

    **Highlights**: · - Location: remote in Brazil, Mexico, or Argentina · - Base Salary: $19,200-$22,400 · - OTE (On-Target Earnings): $24,000-$28,000 · - Generous stock options · **About Us**: · Fundraise Up is a rapidly growing financial technology company headquartered in Brookly ...