- Stays available to receive outbound and inbound phone calls on delinquent accounts, resolving delinquencies by negotiating payment arrangements that will benefit both NMAC/IFS and customer.
- Researches and finds a solution for customer ́s disputes, questions and concerns related to the account status.
- Maintains standard delinquency percentages and clearance ratios for individual portfolios, thereby achieving standard scores on Quality Assurance phone monitors.
- Must be able to utilize all tools available and creatively investigate all possible leads.
- Turno de 10 horasPrestaciones:
- Estacionamiento de la empresa
- Seguro de gastos médicos mayores
- Seguro de vida
- Servicio de comedor con descuento
- Vales de despensaTipos de compensaciones:
- Bono anual
- Bono de productividadLugar de trabajo: Empleo presencialFecha de inicio prevista: 16/07/2023
-
Collections Representative
hace 1 semana
Nissan Aguascalientes, MéxicoJob Description · In this role you will be negotiating resolutions for accounts that are 5-59 days past due. Provides customer service by adhering to a call plan and by demonstrating NMAC/IFS Core Values. Contributes to building brand value and achieving enduring profitable growt ...
-
Collection Representative
hace 6 días
Nissan Finance Services Aguascalientes, México**Job Description Summary** · In this role you will be negotiating resolutions for accounts that are 5-59 days past due. Provides customer service by adhering to a call plan and by demonstrating NMAC/IFS Core Values. Contributes to building brand value and achieving enduring prof ...
-
Collections Representative
hace 4 días
Nissan Aguascalientes, MéxicoIn this role you will be negotiating resolutions for accounts that are 5-59 days past due. Provides customer service by adhering to a call plan and by demonstrating NMAC/IFS Core Values. Contributes to building brand value and achieving enduring profitable growth. · **Job functio ...
-
Collections Representative
hace 1 semana
Nissan Aguascalientes, México**Job Summary**: · In this role you will be negotiating resolutions for accounts that are 5-59 days past due. Provides customer service by adhering to a call plan and by demonstrating NMAC/IFS Core Values. Contributes to building brand value and achieving enduring profitable grow ...
-
Collections Representative
hace 1 semana
Nissan Aguascalientes, México**Job Summary**:In this role you will be negotiating resolutions for accounts that are 5-59 days past due. Provides customer service by adhering to a call plan and by demonstrating NMAC/IFS Core Values. Contributes to building brand value and achieving enduring profitable growth. ...
-
Collection Representative
hace 4 días
Nissan Finance Services Aguascalientes, México**Job Description Summary**In this role you will be negotiating resolutions for accounts that are 5-59 days past due. Provides customer service by adhering to a call plan and by demonstrating NMAC/IFS Core Values. Contributes to building brand value and achieving enduring profita ...
-
Specialist Data Analytics and Reporting
hace 1 día
Nissan Aguascalientes, MéxicoDevelops and updates reports that monitor Nissan Motor Acceptance Corporation's loan and lease portfolios. Derives solutions and makes recommendations relating to account acquisition, portfolio performance, operating efficiencies, and expense control. Contributes to building bran ...
-
Quality Monitoring Evaluation
hace 1 semana
Nissan Aguascalientes, MéxicoThe evaluator is responsible for consistent and accurate review, scoring, and feedback when evaluating interactions for the NMAC contact center employees. Score interactions utilizing established standards for customer experience and adherence to company compliance and business p ...
-
Demand Planning Analyst II
hace 6 días
Sensata Technologies Aguascalientes, México De jornada completaSensata is building upon its efforts to develop and implement a world class Sales Inventory & Operations Planning (SIOP) process and organization. · The SIOP team within Sensata is seeking an individual who has a proven analytical problem solving and results-driven background to ...
Collection Representative - Aguascalientes, México - Nissan Finance Services
Descripción
Job Description SummaryIn this role you will be negotiating resolutions for accounts that are 5-59 days past due. Provides customer service by adhering to a call plan and by demonstrating NMAC/IFS Core Values. Contributes to building brand value and achieving enduring profitable growth.
Requirements:
High school diploma required; BA degree preferred.
MS Office intermediate.
Fluent English (85%-90%).
CompetenciesNegotiation skills.
Analytic.
Conflict Management.
Customer Focus.
Decision Quality.
Interpersonal Skills.
Tipo de puesto:
Tiempo completoSalario:
$15, $16,000.00 al mesHorario: