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San Luis Potosí

    Sr Cust Exp Specialist - San Luis Potosi, México - Honeywell

    Honeywell
    Honeywell San Luis Potosi, México

    hace 6 días

    honeywell background
    OTHER
    Descripción

    Join a team recognized for leadership, innovation and diversity

    Serve as the primary customer contact for your
    assigned portfolio of accounts and ensure all customer needs and expectations
    are met. You will respond to inbound customer calls and email regarding order
    inquiry as to ship dates, problems, order changes, repairs and RMA's. You will
    assist other customer service associates with administrative duties. You will
    communicate with other departments such as Technical Support, Logistics,
    Manufacturing, Regional Sales Managers, Product Managers, etc., to resolve customer
    issues. You will support ordering processing including order entry, expediting
    orders, change orders, returns, monitoring order status and resolving
    discrepancies.

    Key
    Responsibilities

    • Processing Returns
    • Customer Invoicing
    • Prepare Forecast Reports
    • Administrative Support
    • Order Processing

    YOU
    MUST HAVE

    • High School Diploma, or equivalent. Some experience in the field.
    • English proficient.

    WE
    VALUE

    • An attention to detail
    • A bias for action
    • An ability to work in a team
    • A commitment to discovering ways to improve service
    • An ability to work with limited direction

    #LI-Hybrid

    Additional Information

    • JOB ID: req445441
    • Category: Customer Experience
    • Location: Av. Salvador Nava Martinez 3125,San Luis Potosi,SAN LUIS POTOSI,78260,Mexico
    • Nonexempt
    Global (ALL)
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