Aps Senior Consultant - Ciudad de México - Avaya

Avaya

Empresa verificada

Ciudad de México

hace 1 semana

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

About Avaya:

We're focused on Innovation without Disruption, removing barriers, and placing our customers best interests at the forefront of everything we do.

The world is evolving in technologically exciting ways, and Avaya's Solutions & Technology organization is the company's global team responsible for the innovation and development of Avaya's contact center, unified communications, and collaboration products and services.

We strive to lead revolutions in how businesses leverage the cloud, artificial intelligence, automation, and mobility.

We aren't just focused on customer experience, we also prioritize employee experience, and we work hard to engage and empower our people throughout their career with us.

About the Opportunity:

This is an exciting opportunity to nurture your career with implementation of Avaya products which includes installation, configuration, testing and troubleshooting services. We are looking for selfdriven, organized, and selfmotivated professionals to join our Avaya Professional services team who will be responsible for delivering our corevalues of Excellence to several of our Avaya customers. It is a customer facing role and you will be working on planning, designing of the implementation plan and delivering the Avaya Solutions in both traditional onpremise and Cloud based projects.
You'll have the opportunity to immerse yourself across a variety of activities, including:
Leading Customer facing Professional Services projects
Performing design, implementation, upgrade and testing services for Avaya UC and CC products/solutions
Prepare technical plans, configuration worksheets and migration plans associated to project deliverables

About You:

Strong and demonstrated handson experience with installation, configuration, integration, and upgrade with Avaya UC & CC products and solutions.

Avaya product experience with any combination of the following:

UC: CM, AMS, NIC, SMGR, SM, SBC, IX Messaging, AADS, ADS-SAL, Network Readiness Assessments
CC: CC Elite, AES, CRM Connectors, CMS, ADW, CA, AEP, POM, DSS, CBA, WFO/ACR

Security Services

Well versed with Linux commands
Knowledge in deploying VMWare and performing tasks such as backups/restores, snapshots, etc.
Knowledge on Cloud environment would be added advantage
Great written and verbal communication skills
Selfstarter and capable of working independentlyability to learn new skills and new products
Strong Customer focus experience and able to work collaboratively as a team player
Able to work in flexible hours including late night and weekends for support of Customer project services (e.g. migration, cutover and upgrade services).
Fluency in English is required.
Bachelor's degree or equivalent

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