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    Program Manager - Guadalajara, México - 300 FLEXTRONICS MANUFACTURING MEX, SA DE CV.

    300 FLEXTRONICS MANUFACTURING MEX, SA DE CV.
    300 FLEXTRONICS MANUFACTURING MEX, SA DE CV. Guadalajara, México

    hace 1 semana

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    De jornada completa
    Descripción

    Job Summary

    To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Program Manager located in Guadalajara, South Campus .

    Reporting to the Program Management Director, Program Manager role involves being in charge of guiding a team of cross functional experts in the delivery of customer focused products and services and will hold up development and implementation of a project, pricing and program strategies in order to continue to deliver value to the business and its customers.

    What a typical day looks like:

  • Organize, plan and direct program schedules and budgets.
  • In charge of tracking relevant metrics and drive action items based on results.
  • Provide help, knowledge and expertise with contract negotiations as required.
  • Oversee all interdepartmental activities ensuring completion of all adherences made relative a to product development timelines, delivery, quality and the required business metrics.
  • Reviews program proposal or plan to resolve time frame, funding requirements, procedures for accomplishing program, staffing requirements and allotment of available resources to various phases of program.
  • Establishes work plan and staffing for each phase of program and arranges for recruitment or assignment of personnel.
  • Manage the coordination of product life cycle activities with P&L and customer satisfaction also has control for different accounts of various complexities.
  • Be the key channel of communication for customers and act as escalation in the event of customer issues.
  • In charge of customer ́s satisfaction reviews and corrective actions.
  • Maintain current and develop additional business with customers.
  • Monitor and track that project and program deliverables are met.
  • Be accountable for maintaining excellent customer relations with both new and existing customers.
  • Holds up production sites for projects, costs and other customer related matters through business and expertise.
  • Excellent communication skills and must be Fluent in Spanish & English.

    • The experience we're looking to add to our team:

  • BA/BS or equivalent work experience.
  • Fluent English.
  • Previous experience in program administration/ management or related area.
  • Demonstrates advanced operations, technical and people and/or process skills as well as customer (external and internal) relationship skills.
  • Demonstrates knowledge of multiple functional technologies/ processes, industries or functions and understanding of interdependencies of such processes at the site.
  • Accountability for the program wellness.
  • Ability to read, financial reports.
  • Ability to respond to common inquiries or complaints from customers.
  • Ability to effectively present information to internal and external executive management.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages.
  • Ability to define problems, collect data, establish facts and draw valid conclusions form and deal with several abstract and concrete variables.
  • Exercises independent judgment within generally defined procedures and policies for selecting methods, techniques and evaluation criteria for obtaining results.
  • Establishes and recommends changes to policies which affect subordinate organizations(s).
  • Provides direction to teams according to established policies and objectives. Work is reviewed and measured based on meeting objectives and schedules.
  • Normally receives no instruction.
  • Demonstrates skills in teaching/leading and/or mentoring. May lead a team.
  • Supports strategic direction for the function.
  • Models appropriate behavior in support of Flex values.

    • What you'll receive for the great work you provide:

  • Competitive Salary.
  • Life & Medical insurance.
  • Christmas Bonus.
  • Food Coupons.
  • Saving Fund.

    • AD80

    Job Category

    Operations

    Required Skills:

    Optional Skills:

    Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).

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