- Support, maintain, and continuously improve IAM applications including, but not limited to, CyberArk
- Successfully execute technology changes aligned with company policy (Change policy, SDLC, etc.)
- Work with team members and business stakeholders to identify new ways to provide value with existing tools and toolsets
- Provide training and guidance to internal and external stakeholders as needed
- Assist in the onboarding and/or uplift of applications/systems specific to Identity & Access Management
- Identify areas for process improvement in areas relating to Identity & Access Management
- Troubleshooting of access related issues and communication of solutions to stakeholders
- Perform other related duties as required and assigned
- Demonstrate behaviors which are aligned with the organization's culture and values SKILLS AND ABILITIES
- Experience administering/supporting CyberArk in a corporate environment
- Knowledge of Active Directory and/or other identity providers
- Experience with Role Based Access (RBAC) and principles of least privilege
- Excellent written and verbal communication skills
- Experience with ServiceNow a plus
- Must be a team player with strong attention to detail and able to work independently
- Proven track record at delivering timely and accurate information in a fast-paced environment
- Excellent critical thinking, problem solving, and sound judgment skills
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System Admin - Guadalajara, México - SMX Services & Consulting
Descripción
JOB OVERVIEWThe Systems Administrator, Identity & Access Management (IAM) – Operations, will work as a member of the Identity & Access Management team, responsible for supporting IAM platforms and technology. Primarily, this role is tasked with supporting the applications, platforms, and integrations of key IAM tools, specifically CyberArk. This role will work closely with the IAM Governance & Compliance team, Information Security Governance & Compliance team, and business teams within Pennymac to achieve their objectives successfully.
RESPONSIBILITIES
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