Trabajos
>
Guadalajara

    Technical Account Manager/Product Owner - Guadalajara, México - Baxter International Inc.

    Baxter International Inc.
    Baxter International Inc. Guadalajara, México

    hace 5 días

    Default job background
    De jornada completa
    Descripción
    This is where you save and sustain lives

    At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

    Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

    Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

    Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

    About Us: Baxter's Mission

    At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

    Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

    Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

    Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

    Your role at Baxter

    This is where my expertise drives business innovation

    For you, it's all about the people. As Technical Account Manager - IT, your impact on patient care is always top of mind. Your desire for challenging, purposeful work and eagerness to meet unforeseen challenges head-on provide robust opportunities to grow your career as a business-focused IT partner. Baxter trusts and appreciates your curious and collaborative problem-solving nature. You enjoy taking ownership of processes that enable the business to work and serve our customers more efficiently.

    A global transformation is happening across our IT function—one where we are intentionally and thoughtfully reimagining how we partner with the business. Your expertise is a welcome addition and will be crucial in developing fresh solutions to optimize our technology for all of Baxter. You enjoy seeing the connection between the future and today as we look to simplify our technology landscape. Your past experiences and enthusiasm for innovation will help us streamline systems and initiatives, break down IT silos and work in an agile, hyper-collaborative model. To drive transformation, we will work smarter, not harder—which means you will be able to focus on value-driven outcomes while gaining regular exposure to the business as you grow your career with Baxter.

    Your team

    We bring value for Baxter by optimizing technology. It's why we are shifting our approach to a capabilities-first mindset. A leaner technology blueprint will help us drive speed, simplicity, and collaboration. Embracing new technologies and methodologies helps us to keep up with a constantly evolving market—which means we can continue to save and sustain lives across the globe.

    We build relationships with one another to get the work done—winning, failing and learning together. We're an ambitious community of experts who are driven to improve our skills and deepen our knowledge. Our teams embrace workplace flexibility, combining the best of both on-site and remote work environments. Monthly check-ins replace annual performance reviews and offer a more personalized approach to your career development. Leadership encourages you to invest in yourself through a variety of learning opportunities. We move quickly, giving you the chance to grow and diversify your portfolio during times of change.

    As a Technical Account Manager, you will have the opportunity to lead by example, and enjoy mentoring and learning from others. Here, you are trusted to manage your own time and are given opportunities to grow your career as you wish.

    This role will be responsible for working with our Partners/Customers under a Transition Service Agreement (TSA) to ensure services scope is provided per contract terms and to be the single point of contact for change requests, support escalations and overall issue resolution.

    As Baxter transforms our IT organization into an innovative and strategic partner to the business, a key initiative is to invest in our IT talent in order to develop new skills and stronger business acumen. You are encouraged to take thoughtful action in developing your career and are given a myriad of resources to make that a reality. Think training, conferences, certifications, and support for advanced degrees. We live and breathe technology, but we also recognize space outside of work is needed. Take paid time off when you need to and come back refreshed so we can continue to save and sustain lives

    What You'll Be Doing

    • Lead and oversee IT contractual relationship with the customer(s).
    • Be the single point of contact for change requests, support escalations and overall issue resolution for the customer(s).
    • Maintain customer satisfaction.
    • Work with internal teams to resolve problems.
    • Train other team members on contractual scope and related processes
    • Identify, Document and triage customer problems/change requests/ project request with the support of the appropriate internal teams.
    • Analyze and report on issues and projects and identify trends to determine potential areas for improvement.
    • Drive and handle changes/improvements/projects quoting process.
    • Lead a team of analysts and financial analysts supporting the customer(s)

    What You'll Bring

    • A bachelor's or master's degree in computer science, information systems, business administration or a related field, or equivalent work experience.
    • 5 or more years of experience leading external customers in a technical service provider capacity.
    • Strong customer relationship management, negotiation and deal management skills
    • Experience in leading upward among senior leadership.
    • Ability to make tough decisions, solve problems, and show initiative

    Reasonable Accommodations

    Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

    Recruitment Fraud Notice

    Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

    131236
  • GrainChain Inc

    Product Owner

    hace 2 días

    GrainChain Inc Guadalajara, México

    Te estamos buscando, únete a GrainChain · Estamos en búsqueda de un Product Owner que se encuentre interesado en trabajar con los equipos de desarrollo para la definición de requerimientos de negocio, al igual que el análisis y planeación de las historias de usuario siguiendo la ...

  • Augen Lab's

    Product Owner

    hace 1 semana

    Augen Lab's Guadalajara, México

    **Vacante para la empresa Augen Lab's en Providencia - Guadalajara, Jalisco**: · **Estamos Buscando Project Manager Jr**: · **Nuestra razón de ser**: · Una compañía mexicana dedicada a la industria y la investigación, hecha de gente creativa e inquieta. · **Actividades**: · Coord ...

  • Juniper Data Center

    Product Owner

    hace 1 día

    Juniper Data Center Guadalajara, México

    **Product Owner Web Analytics** · LeadVenture has brought together the premier website providers in the powersports, marine, RV, used auto, and a variety of other industries. Given this breadth of coverage, we are in a unique position to learn more about the consumer's journey th ...

  • Travelport

    Product Owner

    hace 1 semana

    Travelport Guadalajara, México

    Travelport puts you in the driver's seat. These features give you the power to easily access what you need, helping decision-making and improving business performance. · - Self-service on/off boarding, administration of all users and account profile permissions, and manage organi ...

  • Noralogic contrataciones

    Product Manager

    hace 1 semana

    Noralogic contrataciones Guadalajara, México

    Product Manager · Escolaridad Lic. en Administración de tecnnologias, Informatica o a fin · Ingles avanzado · Experiência en el puesto de 5 años · Responsabilidad de liderazgo anterior para administradores comerciales y de TI relacionados con BI, metadatos, calidad de datos o gob ...

  • CT INTERNACIONAL

    Product Manager

    hace 2 días

    CT INTERNACIONAL Guadalajara, México

    CT Internacional es una empresa 100% mexicana y el distribuidor líder en soluciones de Tecnologías de la Información (TI) además es la empresa preferida para hacer negocios de los distribuidores e integradores de tecnología. Busca tu talento como Product Manager de marca Microsof ...

  • TECHS MART DE MEXICO

    Product Manager

    hace 4 días

    TECHS MART DE MEXICO Guadalajara, México

    Experiência mínima 2 años como gerente de marca, comercialización o área de ventas **en equipos de cómputo (hardware) (electrónica)** · Lunes a viernes de 9:30am a 7:00 pm sábado 10:00 a 2:00 pm. · Salario**:15,000.00** libres mensuales · + esquema de bonos · Forma de pago quince ...

  • Tech Mahindra

    Sr. Product Owner

    hace 2 días

    Tech Mahindra Guadalajara, México

    **Who is DigitalOnUs by Tech Mahindra?** · At Tech Mahindra, we have a culture of driving positive change, celebrating each moment, and empowering all to Rise drives us to dream, do, and become more. By living our culture, both as individuals and as a team, we establish and advan ...

  • Tech Mahindra

    Sr. Product Owner

    hace 1 semana

    Tech Mahindra Guadalajara, México

    **Who is DigitalOnUs by Tech Mahindra?** · At Tech Mahindra, we have a culture of driving positive change, celebrating each moment, and empowering all to Rise drives us to dream, do, and become more. By living our culture, both as individuals and as a team, we establish and advan ...

  • Koch Global Services

    DevOps Product Owner

    hace 1 día

    Koch Global Services Guadalajara, México

    **Your job** · The Koch Global Services Cloud & Applications team is hiring a Product Owner. This role is responsible for leading the strategy, development, and continuous enhancement of DevSecOps, Integration, and Orchestration platforms. This role combines technical expertise w ...

  • CTD Net

    Product Manager

    hace 4 días

    CTD Net Zapopan, México

    Project Manager (PM) - Impresoras Industriales "BROTHER". · Para la línea de impresoras industriales "BROTHER" en nuestra empresa de tecnología tiene como objetivo liderar y gestionar todas las actividades relacionadas con el desarrollo, lanzamiento y promoción de las impresoras ...

  • Computacion Interactiva de Occidente

    Product Manager Ti

    hace 1 semana

    Computacion Interactiva de Occidente Zapopan, México

    Nosotros somos una empresa nacional especializada en crear Soluciones Integrales de Tecnología de Información con más de 27 años de experiência y nos encontramos sumando talento a nuestra compañía, tú podrías ser uno de ellos. · Buscamos: Product Manager TI · ¿Qué harías? · - Log ...

  • EMM Training Consultores

    Product Manager

    hace 1 día

    EMM Training Consultores Zapopan, México

    Empresa dedicada a la venta de software contables busca PRODUCT MANAGER; con las siguientes características. · - Experiência de al menos 1 años haciendo demostraciones y facilitando sobre el uso de software o aplicaciones. Uso de lenguaje formal. · - Es un facilitador para la exp ...

  • EMM Training Consultores

    Product Manager

    hace 4 días

    EMM Training Consultores Zapopan, México

    Empresa dedicada a la venta de software contables busca PRODUCT MANAGER; con las siguientes características. · - Experiência de al menos 1 años haciendo demostraciones y facilitando sobre el uso de software o aplicaciones. Uso de lenguaje formal. · - Es un facilitador para la exp ...

  • Wipro Limited

    Technical Product Owner

    hace 1 semana

    Wipro Limited Guadalajara, México

    Guadalajara, Mexico · - Tech Hiring · **Job Description**: · **Primary skills**: Airline domain knowledge, Rest API, Microservices · **Secondary skills**: Stakeholder management, communication, presentation skills, collaboration, ability to articulate business requirement into fu ...

  • BAXTER

    Technical Account Manager/product Owner

    hace 1 semana

    BAXTER Guadalajara, México

    **This is where you save and sustain lives** · At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves ...

  • Linkeazi

    Assistant Product Manager

    hace 4 días

    Linkeazi Guadalajara, México

    FiberHome Technologies es un destacado proveedor de productos y soluciones para la información y las telecomunicaciones · **Requisitos**: · - Conocimiento de DWDM, tecnología IP, Fibra óptica, Ftth, Fttx es preferido. · - Conocimiento de la industria de las **telecomunicaciones** ...

  • RH AGROALIMENTARIA

    Product and Project Manager

    hace 1 semana

    RH AGROALIMENTARIA Guadalajara, México

    Empresa enfocada en brindar herramientas de tecnología para la agricultura, busca cubrir la posición **Product & Project Manager**, para la zona de **Guadalajara, Jalisco.** · ¿Tienes experiência en atención y seguimiento a requerimientos de alta dirección? · ¿Has trabajado en la ...

  • Consultora Ti

    Product Owner Senior

    hace 1 semana

    Consultora Ti Guadalajara, México

    **Vacante para la empresa Consultora TI en Remoto -Guadalajara, Jalisco**:Empresa Líder en Tecnologías de la Información con con presencia en México, está en la búsqueda de talento TI como:Product Owner Sr**Zona: REMOTO DESDE MÉXICO**- Ingles avanzado, conversacional_**ESCOLARIDA ...

  • Prometeo Talent

    Product Owner ‍ Uk Tech Company Guadalajara

    hace 1 día

    Prometeo Talent Guadalajara, México

    **Product Owner** · **About Us**: · **Prometeo Talent** is a leading HR agency known for excellence in talent acquisition services. With a proven track record, we collaborate with diverse companies to propel them toward strategic goals. · **Prometeo Talent** is currently engaged ...